Store Manager roles in West London

Starbucks Coffee Company; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join a leading coffee company as a Store Manager in London, where you will lead a team, drive store performance, and create memorable customer experiences. Embrace the dynamic environment and enjoy benefits like free drinks, bonuses, and career growth opportunities.

Benefits

28 days holiday annually

Free drinks and food during shifts

Store bonus program

Bean stock options

Comprehensive training

30% partner discount

Interest-free Home Sweet Loan

24/7 Employee Assistance Programme

Recognition schemes

Long-term career opportunities

Qualifications

• Previous experience leading a team in retail or hospitality.
• Ability to build relationships quickly with customers.

Responsibilities

• Executing store operations through your team during shifts.
• Analyzing data to improve customer experience and store performance.
• Supporting partner growth through performance coaching.

Skills

Leadership

Customer Service

Team Development

Data Analysis

Job description

Job Description - Store Manager roles in West London (250041430)

Job Number:

250041430

Job Posting

7 May 2025

Unposting Date

31 Jul 2025

Location

UK-England-London-Carnaby Street (Store# 12021)

Starbucks - Store Manager

Find your place as a leader at Starbucks. Join us for coffee, stay for the community, connections, and opportunities. As a leader at Starbucks, you will be empowered to treat the store as if it is your own business, where your voice is brewed into everything we do. We’ll look for you to coach and develop your teams and find your place in the communities you serve to deliver outstanding customer connections.

We’re seeking talented store managers to join us across Central and West London!

To succeed in this role, you should have previous experience leading a team in a dynamic retail or hospitality environment. You’ll champion our mission and values to create a memorable Starbucks experience for our customers and partners. Building and developing relationships quickly, you’ll create a warm and welcoming environment through daily connections with our customers. Driving the Starbucks culture in your store and being an ambassador for our partner networks, you’ll ensure our partners and customers feel they belong.

The operational aspect of the role involves understanding your market, knowing the competition, and identifying opportunities to drive store profitability and business growth.

The best part about this role is that no two days are ever the same! As a store leader, working in one of our dynamic stores, you’ll set an example and lead from the front during shifts. A typical day could include:

• Executing store operations through your team, during scheduled shifts and on your days off, ensuring coverage for opening, closing, and weekends
• Analyzing data and observations to inform decisions that improve customer experience and store performance
• Using forecasting and scheduling tools to manage labor within budgets and recruiting diverse, talented partners to meet store needs
• Rolling out new initiatives to enable operational excellence and drive results
• Supporting partner growth through performance coaching, development, and building positive relationships to understand their challenges and aspirations
• Setting challenging yet realistic goals to boost engagement and partner performance

Due to the nature of our stores, working hours may include early mornings, evenings, weekends, nights, and holidays.

All partners start with an introductory training program led by in-store trainers and coaches, designed to immerse you in Starbucks culture and set you up for success. These programs are delivered in-store and support on-the-job learning.

In return, we offer a competitive starting salary and benefits including:

• 28 days holiday annually (including Bank Holidays) plus a special day to celebrate personal milestones
• Free drinks and food during shifts
• Store bonus program
• Bean stock options for partners
• Comprehensive training including coffee knowledge and access to Starbucks Global Academy
• A free weekly bag of coffee and 30% partner discount on food, beverages, and merchandise
• Discounts with local and national retailers via Perks at Work
• Interest-free Home Sweet Loan to assist with rental deposits
• 24/7 Employee Assistance Programme for partners and families
• Recognition schemes and awards for service, customer service, and partner achievements
• Long-term career opportunities within stores and support centers

If you’re seeking a new opportunity, join us to be welcomed, challenged, inspired, and heard. Because here, you belong.

Application Process:

Application > CV review > Telephone interview > 2-stage interview process including an assessment > Offer and onboarding

Starbucks is committed to diversity and inclusion. All applicants will be treated fairly, regardless of race, religion, sex, nationality, age, disability, sexual orientation, marital status, gender identity, or expression.

Know someone who would be a perfect fit? Share this opportunity! There’s always room for one more at Starbucks.