Store Manager - Reading

Smyths Toys; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

Smyths Toys is seeking a proactive Store Manager for their Reading location. This role involves overseeing day-to-day store operations, maximizing sales performance, and leading a team to provide exceptional customer service. Ideal candidates will have retail management experience and strong leadership skills, with a commitment to continuous improvement. An attractive salary and comprehensive benefits package is offered.

Benefits

31 Days Annual Leave

Defined Contribution Pension Scheme

Life Assurance Cover

Employee Assistance Programme

In-store discount

Company Sick Pay Scheme

Company Maternity and Paternity Payments

Special Life-Event Gifts

Length of Service Awards

Bike to Work Scheme

Qualifications

• Experience as an Assistant/Store Manager in a high-volume retail environment is essential.
• Strong leadership, analytical, and customer service skills required.

Responsibilities

• Manage sales floor operations and recruit/train colleagues.
• Maximise sales performance and achieve company KPIs.
• Ensure exceptional customer service and compliance with standards.

Skills

Numerical skills

Organisational skills

Analytical skills

Leadership skills

Customer service skills

Tools

Microsoft Office

Job description

Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
Are you up for the challenge? Then please apply online today!

About the Role

We are looking to recruit a Store Manager for our store in Reading. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.

Responsibilities

• Managing the sales floor, cash office and all back office duties on a day-to-day basis
• Maximising sales performance throughout the Store
• Achieving Company KPI's in terms of Sales, Stockloss, Health and Safety, and Wages
• Recruiting, training, developing, managing and rostering colleagues
• Ensuring the Store delivers exceptional customer service
• Delivering exemplary standards with in-store presentation, stock control, shrinkage & administration compliance

The Ideal Candidate

• Previous experience as an Assistant/Store Manager in a fast-paced high-volume retail environment
• Strong numerical, organisational and analytical skills
• Strong leadership and team management skills
• Excellent customer service skills and a commitment to building good relationships with the customers, your team and other key stakeholders
• Proficiency in Microsoft office packages and a working knowledge of retail computerised management and control systems
• Must be available to work flexible hours including weekdays, late nights and weekends
• An attractive competitive salary and bonus package
• A benefits package inclusive of:
  • 31 Days Annual Leave
  • Defined Contribution Pension Scheme
  • Life Assurance Cover
  • Employee Assistance Programme
  • In-store discount
  • Company Sick Pay Scheme
  • Company Maternity and Paternity Payments
  • Special Life-Event Gifts
  • Length of Service Awards
  • Bike to Work Scheme

Smyths Toys is an Equal Opportunities Employer