Store Manager - Pret A Manger

Moto Hospitality; Lancaster; On-site; GBP 32,000; Full time

Job summary

A leading hospitality company is looking for a Store Manager in Lancaster. In this role, you will lead your team to deliver exceptional customer service and meet financial targets. Candidates must have experience in managing teams within retail or catering environments and be adept at handling budgets and improving team performance. The position offers a competitive salary and numerous benefits including an annual bonus and development opportunities.

Benefits

Annual bonus up to £7,800

Up to 60% discount with partner brands

Enhanced benefits including pension and sick pay

Funded qualifications for career advancement

Qualifications

• Proven track record in managing teams in a high volume retail or catering environment.
• Experience with budgets, P&L, and cost-saving initiatives.
• Strong ability to motivate and increase team performance.

Responsibilities

• Ensure financial targets are met for the unit.
• Support and develop your team members.
• Adhere to and ensure delivery of brand standards.
• Drive high-quality customer service and sales.
• Lead shifts including opening and closing the unit.

Skills

Managing teams

Budget management

Building relationships

Mentoring and training

Calm under pressure

Job description

Overview

Store Manager £32,000 per annum - 40 hours per week, between 4am and 9pm. Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU.

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you’ll lead your team in delivering Pret A Manger’s freshly made food, organic coffee and exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to £7,800pa
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What you will be doing as a Store Manager

• Ensure that the Pret A Manger unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhering to and ensuring delivery of brand standards
• Overall responsibility for driving consistent high quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Experience delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
• An ability to remain calm under pressure in a pressurised environment
• You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge.

We want to hear from you! Where our customer’s journey pauses, yours just begins. Ready to start your journey with us, apply today.

Note: internally this role is called Department Manager. Annual bonus of up to 20%, final value subject to location and performance.