Store Manager - Pret A Manger

Moto; Exeter; On-site; GBP 36,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their team in creating memorable customer experiences. In this pivotal role, you will manage the daily operations of a busy store, ensuring financial targets are met while fostering a culture of excellence and support among your team. With a focus on delivering high-quality service and maintaining brand standards, you will play a crucial part in transforming the UK’s rest stop experience. This is an exciting opportunity for someone with a passion for leadership and customer service to take their career to the next level.

Benefits

Annual bonus up to £7,800

Up to 60% colleague discount

Enhanced benefits including pension

Funded qualifications for career development

Qualifications

• Proven track record in managing teams in retail or catering environments.
• Experience in delivering against budgets and P&L management.

Responsibilities

• Lead your team to deliver exceptional customer service and meet financial targets.
• Support and develop your team to ensure personal and professional growth.

Skills

Team Management

Budget Management

Customer Service

Relationship Building

Pressure Management

Job description

Store Manager

£35,500 per annum - 40 hours per week

Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF

As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.

As a Store Manager, you’ll lead your team in delivering Pret A Manger's freshly made food, organic coffee, and exceptional service as we transform the UK’s rest stop experience.

What you will get in return as a Store Manager

• Annual bonus up to *£7,800pa*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager

What you will be doing as a Store Manager

• Ensure that the Pret A Manger unit achieves, as a minimum, the financial targets agreed budget and P&L
• Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
• Adhere to and ensure delivery of brand standards
• Overall responsibility for driving consistent high-quality customer service and sales
• Lead shifts including opening and closing the unit

What Skills & Knowledge you’ll need

• A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
• Previous experience working to and delivering against budgets, P&L, labour costs and ratios, and cost-saving initiatives
• An ability to build strong and positive relationships with stakeholders
• Experience motivating and increasing the performance of your team with mentoring, training, and succession planning
• An ability to remain calm under pressure in a pressurised environment

You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering, or hospitality sectors such as a restaurant manager, general manager, catering manager, or store manager looking for that next challenge. We want to hear from you!

Where our customer’s journey pauses, yours just begins.

Ready to start your journey with us? Apply today!

*Please note internally this role is called Department Manager

*Annual bonus of up to 20%, final value subject to location and performance