Store Manager - Preston (Full-Time, 18-Month Fixed-Term Contract)

PANDORA; Preston; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus 10%

Bonus up to 20% (stretch targets)

Employee discount

Jewellery uniform allowance

Job summary

Pandora in Preston is seeking a Store Manager to drive sales, profitability and store operations. You’ll lead by example, foster an inclusive team culture, and bring Pandora's values to life while delivering outstanding retail experiences.

You’ll own commercial results, manage schedules, merchandising, stock, and health & safety, while coaching a high-performing team to achieve KPIs and exceptional customer service across in-store and omnichannel channels.

Qualifications

• Proven experience driving sales and profitability in retail.
• Experience leading and developing high-performing teams.
• Strong commercial acumen with data analysis to identify opportunities.

Responsibilities

• Own store sales, profitability, and performance.
• Analyse results and take actions to maximise opportunities.
• Deliver outstanding customer experiences across in-store and omnichannel.
• Coach and develop the store team to high performance.
• Ensure visual merchandising reflects brand standards.

Skills

Sales leadership

Team development

Customer experience

Data analysis

Job description

Highly competitive salary, monthly bonus of 10% if sales targets are achieved (with the potential of 20% if stretch targets are achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!

The role

As Store Manager, you'll take full ownership of your store's performance, driving sales, profitability, and operational excellence. You'll lead by example, bringing Pandora's values to life while creating an inclusive, motivated team culture where people can thrive.

Drive commercial success

• Take ownership of sales, profitability, and overall store performance
• Analyse commercial results and use insights to make confident decisions and take targeted actions that maximise opportunities
• Deliver an outstanding customer experience that builds loyalty across both in-store and omnichannel services, including click & import text; collect and endless aisle
• Inspire your team to deliver world‑class selling through exceptional product knowledge and storytelling
• Ensure visual merchandising and store presentation consistently reflect Pandora's brand standards

Deliver operational excellence

• Turn business goals into clear action plans, ensuring strong execution and measurable results
• Plan effective store schedules that balance commercial priorities with operational needs
• Build a flexible, high‑performing team structure that adapts to changing business demands
• Oversee stock management to minimise loss and maximise sales
• Ensure full compliance with health & safety, security, data privacy, and company policies

Lead & develop your team

• Role model Pandora's values of dreaming, daring, caring and delivering while creating a positive, inclusive and engaging workplace
• Build a high-performance culture through regular coaching, feedback, and performance management
• Support team members' growth by identifying development opportunities and preparing future leaders
• Recruit, develop, and retain top talent while building strong succession plans for key roles

The successful candidate

As a brand ambassador, you’ll be a confident and inspiring leader who combines commercial focus with a passion for people, customers, and delivering exceptional retail experiences.

You’ll bring:

• Proven experience driving sales, profitability, and commercial performance, and operational excellence in store, ideally within a leading, customer‑focused retail or desirable consumer brand environment
• Experience leading, coaching, and developing high‑performing teams
• Strong commercial acumen, with the ability to analyse data, identify opportunities, and take action to improve resultsAbility to translate local and global business strategy into store plans that deliver against store, regional, and divisional KPIs
• Excellent communication, organisation, and problem‑solving skills
• The flexibility and adaptability to respond to changing business needs
• A passion for creating exceptional customer experiences and building customer loyalty
• A positive, can‑do attitude and genuine enthusiasm for Pandora’s products and values

Why work with us?

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. Alongside exciting development opportunities, you'll enjoy a competitive rewards package that is second to none.

Our generous benefits package includes:

• A highly competitive salary
• Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved)
• A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality
• Generous employee discount
• Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
• Parties, incentives and gifts throughout the year