Store Manager - Premium Retail with 40% Discount

R.M. Williams; Guildford; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Generous product allowance

40% employee discount

Monthly KPI incentive program

Employee Assistance Program

Paid parental leave

Career development including global机会

Job summary

RM Williams is seeking a Store Manager in Guildford to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will manage a team, recruit and train staff, and ensure the store meets its targets while upholding the brand's premium standards.

This role offers a competitive benefits package including product allowances, staff discounts, KPI incentives, and opportunities for career development and international placements.

Qualifications

• Experience in managing a premium retail store preferably in apparel or footwear.
• Customer-experience focused with best-in-class service delivery.
• Growth mindset and curiosity to learn and develop.

Responsibilities

• Lead customer experience by welcoming customers with expert product knowledge and brand history to encourage memorable visits.
• Actively sell products and build relationships with new and existing customers.
• Lead and contribute to sales targets and KPIs.
• Manage and train the team, support career development, and schedule for great customer experience.
• Recruitment and onboarding, coaching, and scheduling for optimal store performance.

Skills

Customer experience

Sales targets

Team leadership

Recruitment & onboarding

Communication

Job description

RM Williams is seeking a Store Manager in Guildford to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will manage a team, recruit and train staff, and ensure the store meets its targets while upholding the brand's premium standards.

This role offers a competitive benefits package including product allowances, staff discounts, KPI incentives, and opportunities for career development and international placements.