Store Manager – Premium Fashion, Growth & Team Leadership

Crew Clothing Company; Gretna; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Uniform Contribution

Future-Focused Pension Plan

Rewarding Referral Program

Comprehensive Professional Development

Empowering Work Environment

Job summary

Crew Clothing Company, in Gretna, is seeking a Store Manager to lead a team in delivering strong sales and exceptional customer service. You will be responsible for achieving store KPIs, maintaining premium visual merchandising, and driving a positive shopping experience that reflects the brand’s British heritage.

The role requires overseeing staff performance, payroll control, and ensuring brand standards are consistently applied across the team.

Qualifications

• Customer service oriented and guest-focused approach.
• Strong sales mindset with ability to meet targets.
• Excellent visual merchandising and store presentation skills.
• Solid commercial awareness and ability to interpret KPI data.
• Clear and effective communication with team and customers.

Responsibilities

• Drive consistent growth in store sales and KPI performance.
• Maintain exceptional visual merchandising standards and use space effectively.
• Follow instructions from senior retail teammates as required.
• Recruit, develop and manage your team using KPI metrics.
• Ensure brand integrity and uniform standards across the team.
• Control payroll and store spending within budget.
• Train staff to deliver outstanding customer service.

Skills

Customer service

Sales targets

Visual merchandising

Commercial awareness

Communication skills

Tools

IT skills

Job description

Crew Clothing Company, in Gretna, is seeking a Store Manager to lead a team in delivering strong sales and exceptional customer service. You will be responsible for achieving store KPIs, maintaining premium visual merchandising, and driving a positive shopping experience that reflects the brand’s British heritage.

The role requires overseeing staff performance, payroll control, and ensuring brand standards are consistently applied across the team.