Store Manager - Penarth Area

TN United Kingdom; Penarth; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading coffee chain seeks a Store Manager for its Penarth location. This role involves driving customer service, managing sales and profits, and developing a successful team. The ideal candidate will be a strong leader, ambitious, and committed to high standards, with a competitive salary and bonus opportunities.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Quarterly and annual incentive scheme

Qualifications

• Strong leader with experience managing successful teams.
• Forward-thinker with a focus on the future.
• Brand ambassador committed to high standards.

Responsibilities

• Drive customer service culture and improve NPS.
• Manage sales, profit, and team development.
• Create a welcoming environment to encourage repeat visits.

Skills

Leadership

Customer Service

Team Development

Ambition

Job description

Store Manager - Penarth Area

Costa Penarth Windsor Rd 18, 18 Windsor Road, Penarth, South Glamorgan, United Kingdom Req #82581 01 May 2025

Store Manager – Penarth Area - Up to £35,000 per annum – Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)
• And more perks — explore them here.

We’re passionate about being a great place to work where you can bring your real self into our mix. We support diversity, equity, and inclusion, and work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

What you’ll do

Being a Store Manager means more than running a store. It’s your chance to own something and define your success. You’ll be:

• Meeting all customer needs and driving a strong customer service culture to improve NPS, as well as engaging with the local community to attract new customers
• Creating a welcoming environment that encourages repeat visits
• Managing sales, profit, team development, and recognition
• Training and developing your team to reach their potential

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with an eye on the future and the bigger picture
• An ambitious individual eager to grow with us
• A brand ambassador committed to high standards
• Someone who thrives under pressure

For any reasonable adjustments and general queries, please get in touch with us.

Other details

• Job Family: UK_Store Managers
• Job Function: Retail Operations - Store Manager
• Pay Type: Salary
• Employment Indicator: Permanent
• Location: Costa Penarth Windsor Rd 18, 18 Windsor Road, Penarth, South Glamorgan, United Kingdom