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Store Manager - Nottingham

Vivienne Westwood

East Midlands

On-site

GBP 25,000 - 35,000

Full time

30+ days ago

Job summary

A leading British fashion brand, Vivienne Westwood, is seeking a Store Manager for their Nottingham location. The role includes key responsibilities such as managing store operations, staff training, and ensuring exemplary customer service, alongside a commitment to employee wellbeing and environmental sustainability.

Benefits

Commission
Uniform allowance
Staff discounts
Training
Private Medical Health Insurance
Gym Discounts
Generous annual leave allowance
Pension Scheme
Perkbox membership
Career development opportunities

Qualifications

  • Experience with SAP/Prism/Krunch is beneficial.
  • Ability to manage disciplinary actions.
  • Knowledge of visual merchandising techniques.

Responsibilities

  • Manage daily operations and staff performance.
  • Ensure excellent customer service and resolve complaints.
  • Maintain high visual merchandising standards.

Skills

Computer Literacy
Inventory Management
Visual Merchandising

Job description

Vivienne Westwood is one of the most iconic British Fashion Brands who cares and believes in its people and the environment. If you’re interested in being part of an organisation that produces quality products, promotes awareness for a better world, and provides an excellent benefits package to support its employees, keep reading….

Vivienne Westwood is looking for a Store Manager – Nottingham on a Full time basis.

Key Responsibilities


  • Store keyholder – opening and closing the store
  • Preparing daily, weekly and monthly reports regarding store performance
  • Cashing up the till and other banking duties
  • Providing excellent customer service
  • Being point of contact for any staff of customer issues
  • Resolving customer complaints in a timely manner
  • Processing product deliveries and movements on RetailPro
  • Participating in annual stock takes as well as carrying out line checks throughout the year
  • Processing mail orders, stock transfers, stock deliveries
  • Merchandising the shop floor
  • Supervising and motivating staff
  • Coaching and training staff
  • Supporting Store Manager in daily operations as well as any ad hoc duties
  • Addressing staff performance issues with company policies and procedures.
  • Execute disciplinary actions when necessary.
  • Event management – Marketing and Promotions
  • Maintain high standards of visual merchandising
  • Brand representation
  • Policy and Procedure Compliance


Profile & Key Skills


  • Computer Literacy – (SAP/Prism/Krunch)
  • Disciplinary Actions
  • Inventory Management
  • Visual Merchandising


(Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role)

Benefits


  • Commission
  • Uniform allowance
  • Staff discounts
  • Training
  • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
  • Cycle to work scheme
  • Generous annual leave allowance
  • Pension Scheme
  • Perkbox membership: access to a wide range of perks, discounts, and wellness resources
  • Opportunity to develop new skills and progress in your career
  • Opportunity to work for a company that cares and believes in its people and the environment


Applications may close before the deadline, so please apply early to avoid disappointment.

Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws.

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