Store Manager (Non-Optom) -

Boots Opticians; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Boots Opticians seeks an Opticians Store Manager in London to lead store operations and enhance customer experience. The manager will empower a diverse team, leverage community relationships for strategic store development, and create a successful store environment. This role is ideal for a candidate with team leadership experience and a passion for healthcare services.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Qualifications

• Experience leading a team.
• Desirable: Experience in a clinical or optical environment.

Responsibilities

• Responsible for store leadership and providing exemplary customer experience.
• Work collaboratively with regional teams to influence business performance.
• Assist customers in finding suitable products and services.

Skills

Team Leadership

Customer Service

Commercial Awareness

Job description

Job Description

As an Opticians Store Manager you will be responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge.

About the role

Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability. You will also:

• Empower your team to nurture customer relationships to deliver sales through service.
• Inspire your team daily to deliver to target and beyond
• Create a successful store environment.
• Work alongside your team to assist customers and find the products and services that best meet their needs, including offering solutions such as frame styling, clinical pre-testing, dispensing and much more, tailored to individual needs and preferences.
• Complete our industry-leading ‘Step into Optics’ training programme along to help you to develop your professional and clinical knowledge.

What you’ll need to have

These are the essential skills or experience needed to succeed in this role.

• Experience leading a team

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match these additional criteria.

• Experience working within a clinical or Optical environment
• Experience leading a team within a customer-facing setting

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards . Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

What's next

If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

Business Area

Opticians

Function

Opticians

Keywords

Optometry, Optometrist, Optom, Optician, Clinical, Glasses, Healthcare, Health, clinician, , Optom jobs, Optical Jobs,

Hours per week

37.5

Latitude,longitude 1

51.507212311,-0.223254423

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

No

Hours per week

Over 35 hours per week

Company

Optics

Division

500 - London

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

OPT110 - London

Area

OPT110 - London

Store

3306 - London - White City

Req Posted Date

21-Jun-2025

County

London Central / West End

Country

UK

Address 1

White City Shopping Centre

Address 2

Ariel Way