Store Manager - New London Location

TALA; London; On-site; Confidential; Full time

Job summary

A leading activewear brand in London is seeking an experienced Store Manager to lead the new store opening. The role involves managing a team, ensuring operational excellence, and driving performance by meeting targets. The ideal candidate has retail management experience in activewear, a strong commercial mindset, and excellent customer service skills. Join a dynamic team and contribute to our mission of providing sustainably made athleisure clothing.

Benefits

Competitive salary

Team social events

Employee discount on sustainable clothing

Seasonal uniform

Qualifications

• Previous retail management experience in an activewear or lifestyle business.
• Proven record of meeting KPIs.
• Experience in delivering excellent customer service.

Responsibilities

• Manage and develop the selling team for high standards of service.
• Operational management and store operations.
• Onboarding, training, and performance review of team.

Skills

Retail management experience

Customer service

Commercial mindset

Problem solving

Communication skills

Team leadership

Job description

About the role

TALA, known for activewear that keeps up with busy lifestyles, has been on a rocket ship since its founding in 2019 by entrepreneur Grace Beverley. Built on largely organic socials, today we are a digital-first, multichannel women’s athleisure brand with a multi-faceted growth and retention strategy, trading on impressive numbers. TALA recently opened a 2,000-square-foot, double-fronted Store on London’s iconic Carnaby Street as part of our ambitious growth strategy, backed by a recent funding round.

We are opening our second retail store in London, and looking for an experienced Store Manager to lead and inspire a new store opening team. The Store Manager will build their own selling team and on opening, ensuring the store achieves targets, delivers results with commercial and operational excellence.

Tasks

What you'll be doing

• Managing and developing the selling team to provide the highest standards of in store service
• Working with HQ teams including Merchandising, Operations & Logistics, Finance and Marketing on weekly/monthly reporting packs and feedback
• Manage store operations
• Onboarding, training and reviewing team performance
• Work with Merchandising & Logistics teams on store stock management
• Visual Merchandising in line with Marketing briefs
• Recruit and retain store talent
• Ensure compliance with health and safety regulations by implementing and maintaining store safety protocols, conducting regular audits, and training staff to uphold a safe environment for both employees and customers.

Requirements

Who are we looking for?

• Previous retail management experience in an activewear/lifestyle wear business
• A proven record of meeting KPI’s
• A proven record of delivering excellent customer service
• A strong understanding of the visual identity and how to translate to store
• Highly commercial mindset
• Problem solver
• Happy in an ambiguous business that is learning as we grow
• Self-starter and motivator
• Good communication skills written and verbal
• Positive team leader

Benefits

What we can offer:

• A competitive salary and package
• Fun, start-up working culture including: team social events, brand collaborations, sample sales, awards
• A sense of mission, and contribution to the greater good
• Experience in a high-profile fast growth, VC-backed startup
• Employee discount and seasonal allowance on the best sustainable athleisure clothing in the UK
• Seasonal uniform for in store

About us

TALA is an activewear brand built to actively solve problems without creating new ones for people, the planet, or anyone else. Every collection prioritises functionality and thoughtful design, combining premium fabrics with multi-way versatility and flattering fits that deliver maximum impact with minimal effort. Each piece is crafted with attention to detail, ensuring women can look and feel their best with ease.

When founder Grace Beverley shifted from fast fashion to more sustainable options in her everyday clothing, she found a host of responsibly made options in every category other than activewear. Founding TALA in 2019, the proud female-led brand is on a mission to make consciously made active and off-duty styles accessible and inclusive without sacrificing performance or fit.

Read about TALA's people, purpose and product work here.
TikTok: @wearetala Instagram: @wearetala