Store Manager (Maternity) - Inverness

H&M Group; Inverness; On-site; GBP 30,000 - 40,000; Full time

Job summary

H&M Group is seeking a Store Manager for their Inverness location. This maternity cover role involves leading store operations, achieving sales targets, and developing the team. Candidates should have solid experience in a retail environment, focusing on customer service and profitability.

Benefits

Staff discount card

Extensive development opportunities

H&M Incentive Program - HIP

Flexible availability including weekends

Qualifications

• Experience in a customer-facing store management role is essential.
• Previous experience leading and managing teams required.

Responsibilities

• Lead store operations and ensure best practices are followed.
• Recruit, train, and develop your team.
• Analyze store KPIs to maximize sales and profits.

Skills

Store manager experience

Leadership

Customer service

Profitability focus

Team management

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

Job Description

This is a temporary maternity position offering 39 hours per week. The position is based in the H&M Inverness store.

Our Leaders aim to develop our people and grow our business. As a Store Manager, you are responsible for planning and achieving the store's sales and profit goals. You will lead, coach, and develop the team, promote a safe work environment, and ensure a customer-first experience.

Key responsibilities:

Sales & Profit:

• Lead with a vision to provide the best experience for colleagues and customers.
• Analyze and follow up on the store's Sales & Profit KPIs and take actions to maximize results.
• Oversee store operations and ensure best practices are followed in line with the Area vision.

People & Teams:

• Fulfill all employee relations responsibilities, legal requirements, and H&M policies.
• Recruit, train, develop, and manage succession planning for your store.
• Evaluate and manage team performance through dialogues, development plans, and feedback to foster leadership and support business needs.
• Ensure health & safety, legal, and security issues are handled according to H&M standards and local legislation.

Qualifications

We are looking for candidates who:

• Have store manager experience in a customer-facing environment.
• Have previous experience leading and managing teams.
• Possess knowledge and passion for driving goals forward.
• Have a passion for profitability and people.
• Maintain a customer-first mindset.

Additional Information

Availability is fully flexible, including weekends, 7 days a week.

Benefits

We offer attractive benefits and extensive development opportunities worldwide. All employees receive a staff discount card valid across all H&M Group brands in stores and online, including H&M (Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Employees are also enrolled in our H&M Incentive Program - HIP. Additional local perks and benefits vary by country and employment type.

Inclusion & Diversity

H&M Group is committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge and ideas, which positively impacts how we address challenges and relate to colleagues and customers worldwide. Our recruitment process considers all diversity dimensions, and we kindly ask applicants not to include cover letters to avoid unintentional biases.

Company Overview

H&M Group comprises brands such as H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. We are dedicated to meaningful growth and sustainable lifestyles, re-imagining fashion to reshape the industry. Learn more about us here.

H&M offers the latest styles, designer collaborations, and affordable essentials, with a focus on sustainable quality at the best price. Learn more here.