Store Manager - Manchester Airport (40 hours)

Rituals; Wythenshawe; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a dynamic Store Manager to create unforgettable customer experiences and lead a motivated team. In this role, you will work closely with your Area Manager to implement business strategies and achieve performance targets. Your leadership will inspire your team to excel in customer satisfaction and sales, while your people management skills will foster a positive work environment. If you're passionate about retail and have a knack for motivating others, this opportunity is perfect for you!

Qualifications

• 5+ years of experience as a Store Manager or equivalent.
• Strong people management and coaching abilities.
• Proven track record in achieving customer satisfaction goals.

Responsibilities

• Create an unforgettable customer experience and lead your team effectively.
• Define daily objectives to drive KPIs and manage store operations.
• Promote employee wellbeing and engagement through regular connections.

Skills

People management skills

Decision-making skills

Problem-solving skills

Communication skills

Motivation and coaching

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and demonstrate effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and daily operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine connections with your team by celebrating successes!

Qualifications

High energy, humility, and a sense of humor are essential!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. Additionally, as a Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

1. Prior relevant experience as a Store Manager or equivalent within retail or hospitality.

2. People management skills (e.g., communication, motivation, coaching, connection, and inspiration).

3. Experience in sharing knowledge to drive behavioral change and develop others.

4. Decision-making and problem-solving skills.

5. Essential: 5-year checkable work history.

6. Essential: Clean criminal record check (CRB/DBS).

7. Essential: Must be available to work early shifts starting at 3 AM three days a week and late shifts ending at 10 PM two days a week.