Store Manager - Maidstone (40 hours)

Rituals; Maidstone; On-site; GBP 30,000 - 40,000; Full time

Job summary

A retail company is seeking a Store Manager for their new store in Maidstone, Kent. You will lead a team to create an outstanding customer experience, manage daily operations, and drive productivity. The ideal candidate has prior retail or hospitality experience and excels in team motivation and coaching. This role demands effective leadership to achieve performance targets and foster employee engagement.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills including communication, motivation, and coaching.
• Experience in knowledge sharing to drive change.
• Strong decision-making and problem-solving skills.

Responsibilities

• Coach your team to deliver an excellent customer experience.
• Work with Area Manager to implement local business strategy.
• Define daily objectives and actions to drive KPIs.
• Develop monthly plans based on productivity targets.
• Manage inventory and day-to-day operations.
• Drive employee wellbeing and engagement with regular 1-to-1s.

Skills

Team motivation

Communication

Coaching

Problem-solving

Job description

Overview

This position is for our brand new store opening in Maidstone, Kent

Address: FREMLIN WALK, MAIDSTONE

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Responsibilities

As Store Manager, you will:

• Lead by example and coach your team to deliver an excellent customer experience
• Work with the Area Manager to implement local business strategy and achieve performance targets
• Define daily objectives and actions to drive KPIs
• Develop monthly plans based on productivity targets
• Ensure excellent store administration, manage inventory and day-to-day operations
• Drive employee wellbeing and engagement with regular 1-to-1s and by celebrating success

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.