Store Manager - Luton Airport (Full-time) - New Store Opening!

Pandora; Bedford; On-site; GBP 30,000 - 45,000; Full time

Job summary

Pandora is opening a new store at Luton Airport in August 2025 and is seeking a Store Manager. The role involves leading a team to deliver exceptional customer service and achieve sales targets in a dynamic retail environment. Competitive salary, bonuses, and employee benefits are offered.

Benefits

Monthly bonus of 10% (up to 20% for stretch targets)

Generous employee discount

Annual jewellery uniform allowance

Access to health and wellbeing benefits

Qualifications

• Experience in retail, preferably with a leading brand or luxury products.
• Strong communication skills and a positive attitude aligned with Pandora’s core values.
• Ability to drive sales and understand business strategies.

Responsibilities

• Manage the team of assistant managers, supervisors, and sales assistants.
• Motivate and support the team to achieve and surpass KPIs.
• Educate customers about Pandora products and ensure commercial goals are met.

Skills

Leadership

Communication

Sales-driven results

Adaptability

Customer service

Job description

Store Manager - Luton Airport (Full-time) - New Store Opening!

Join us to apply for the Store Manager - Luton Airport (Full-time) - New Store Opening! role at Pandora.

About the Role

We are opening a new Pandora store at Luton Airport in August 2025. The interview process will commence from June 2025, with training start dates also from June 2025. We offer a highly competitive salary, a monthly bonus of 10% (potentially 20% for stretch targets), a generous employee discount, an annual jewellery uniform allowance, and other excellent benefits.

The store manager is the brand ambassador responsible for the store’s overall success. You will manage the team of assistant managers, supervisors, and sales assistants, and support them in delivering a world-class customer experience. The role involves working flexible hours, including late nights and early mornings, to cover airport store hours.

Key Responsibilities

• Motivate and support the team to achieve and surpass KPIs, exemplifying outstanding customer service.
• Maintain a strong retail presence, educate customers about Pandora products, and ensure back-of-house activities support commercial goals.
• Thoroughly train in our luxury products to become a product expert, and develop your team’s potential with support from regional managers.

Candidate Profile

We seek a proactive leader and passionate team player with experience in retail, preferably with a leading brand or luxury products. The ideal candidate demonstrates sales-driven results, excellent communication skills, adaptability, and a positive attitude aligned with Pandora’s core values: dreaming, daring, caring, and delivering.

Experience in driving sales, understanding business strategies, using data for decision-making, and delivering exceptional customer service are essential.

Why Join Us?

Our people are key to our success. We offer a competitive rewards package, including salary, bonuses, a jewellery allowance, employee discounts, and access to various benefits supporting health, wellbeing, and lifestyle. We also host parties, incentives, and gifts throughout the year.

If you're ready for a new challenge, click apply to submit your application. We promote fairness and transparency in our recruitment process, ensuring equal opportunity for all applicants. Please inform us of any reasonable adjustments needed during interviews.

About Pandora

Pandora is the world’s largest jewellery brand, known for accessible luxury and self-expression. With operations in over 100 countries, we are committed to sustainability, using recycled materials and aiming to halve greenhouse gas emissions by 2030. Headquartered in Copenhagen, Pandora employs 37,000 people and reported revenues of DKK 31.7 billion in 2024.