Store Manager - London Holborn Chancery Lane

Costa Coffee; London; On-site; GBP 41,000; Full time

Job summary

Join Costa Coffee as a Store Manager in London Holborn Chancery Lane. Lead a team to deliver exceptional customer service while driving sales and fostering a positive store environment. Enjoy competitive salary, bonus potential, and great perks in a supportive workplace culture.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Matched pension contributions up to 10%

Quarterly and annual incentive scheme

Qualifications

• Strong leader with experience managing teams.
• Ambitious and forward-thinking.
• Committed to high standards and brand representation.

Responsibilities

• Meet customer needs and foster a strong service culture.
• Create an inviting environment for repeat visits.
• Train and develop team members.

Skills

Leadership

Customer Service

Team Management

Sales

Job description

Store Manager - London Holborn Chancery Lane

Costa London Holborn Chancery Ln, 5 High Holborn, London, City of, United Kingdom Req #83204

21 May 2025

Store Manager – London Holborn Chancery Lane - Up to £41,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz, and proudly making greatness every day.

And as a Store Manager, you can too.

Why choose Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an impressive 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your true self. We support diversity, equity, and inclusion, and work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

What you’ll do

Being a Store Manager means more than just running a store. It’s your chance to own something and define your success. Your responsibilities include:

• Meeting all customer needs and fostering a strong customer service culture to enhance positive NPS, while engaging with the local community to attract new customers
• Creating an inviting environment that encourages repeat visits
• Taking ownership of sales, profit, team management, and recognition
• Training and developing your team to reach their full potential

Who you are

We’re interested in your unique qualities:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with an eye on future growth and the bigger picture
• An ambitious individual eager to be part of our growth journey
• A brand ambassador committed to maintaining high standards
• Job Function: Retail Operations - Store Manager
• Location: Costa London Holborn Chancery Lane, 5 High Holborn, London, City of, United Kingdom