Store Manager - London Gatwick Airport (Full-time) - New Store Opening!

Pandora A/S; Guildford; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a proactive and results-driven store manager for their new store at London Gatwick Airport. This full-time role involves leading a high-performing team to exceed sales targets while providing exceptional customer service. Ideal candidates will have a passion for retail and a proven track record in driving sales and profitability. With a competitive salary, monthly bonuses, and generous employee discounts, this opportunity offers a chance to thrive in a dynamic environment. If you're ready to make an impact and embrace a new challenge, this role is perfect for you.

Benefits

Monthly bonus of 10% (potentially 20%)

Annual jewellery uniform allowance

Access to retail, hospitality, and entertainment discounts

Support services for health and wellbeing

Parties, incentives, and gifts throughout the year

Qualifications

• Proven experience in driving sales and profitability.
• Strong communication skills to coach a high-performing team.

Responsibilities

• Support and motivate the team to achieve and surpass KPIs.
• Maintain a strong retail floor presence and ensure commercial success.

Skills

Sales Management

Customer Service

Data Analysis

Team Leadership

Communication Skills

Job description

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Store Manager - London Gatwick Airport (Full-time) - New Store Opening!

City: Gatwick South Terminal Horley,

Country/Region: GB

Application Deadline: -

Opening in July 2025

Interview process from May 2025

Hire dates to cover training from June 2025

Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance, and other benefits!

We are seeking a proactive, results-driven store manager to join our new store. If you thrive in leading retail operations, inspiring a high-performing team to exceed targets, and providing world-class service, we want to hear from you!

In the UK, we are proud to be recognized in the Sunday Times ‘Best Places to Work 2023’ as one of only 11 in the ‘very large’ employers category.

The role

The store manager is our brand ambassador and responsible for the store’s overall success. You will manage the assistant manager, supervisors, and sales assistants to create memorable experiences for our customers. Please note that airport store hours may include late nights and early mornings, which will be discussed during the interview process.

What to expect from the role

• Support and motivate the team daily to achieve and surpass KPIs, exemplifying outstanding Pandora customer service
• Maintain a strong retail floor presence, educate staff, and ensure back-of-house activities support commercial success
• Receive thorough training on our luxury products to become a Pandora product expert, with support from regional managers to develop your team’s potential

The successful candidate

Our store managers are brand ambassadors. The ideal candidate will be a capable leader and passionate team player, confident in delivering an unforgettable Pandora in-store experience.

Experience with a leading brand or consumer retail is preferred. If you are a senior supervisor or current assistant manager seeking your next challenge, this opportunity is for you. We value candidates who embody our core values of dreaming, daring, caring, and delivering.

Ideal candidates will have:

• Proven experience in driving sales and profitability
• A passion for delivering exemplary customer service
• An understanding of Pandora’s business strategy and ability to translate this into store KPIs
• Data analysis skills to identify trends and take action
• Strong communication skills to coach a high-performing team
• Flexibility to adapt to changing business needs
• A positive attitude and enthusiasm for Pandora’s products and values
• A well-presented appearance and passion for retail

Why work with us?

Our people are key to our success. We offer a competitive rewards package, including:

• Competitive salary
• Monthly bonus of 10% (potentially 20%)
• Annual jewellery uniform allowance
• Access to retail, hospitality, and entertainment discounts
• Support services through ‘Retail Trust’ for health, wellbeing, and legal advice
• Parties, incentives, and gifts throughout the year

If you’re ready for a new challenge and meet the requirements, please apply now.

Pandora’s recruitment process is transparent and fair. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age.

*Please inform us as soon as possible if you require reasonable adjustments during your interview(s).*

About Pandora

Pandora is the world’s largest jewelry brand, known for accessible luxury jewelry crafted from high-quality materials. Each piece is designed to inspire self-expression and share stories and passions. Pandora has over 6,800 points of sale in more than 100 countries, including 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people and uses only recycled silver and gold. Committed to sustainability, Pandora aims to halve greenhouse gas emissions by 2030. Listed on Nasdaq Copenhagen, Pandora generated DKK 31.7 billion (EUR 4.2 billion) in revenue in 2024.