Store Manager - Liverpool

BoF Careers; Liverpool; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a committed Store Manager to lead a dynamic team in Liverpool. This role involves delivering exceptional customer service and fostering a loyal customer base while driving sales and service excellence. As part of a global brand, you will enjoy a vibrant work environment that values creativity and passion for fashion. Join this iconic company to make dreams come true and grow within a supportive and diverse team. A world of opportunity awaits you in this rewarding role!

Benefits

Employee Assistance Program

Swarovski product discounts

Volunteering leave

Learning and development programs

Qualifications

• 3+ years of experience in a multi-cultural retail environment.
• Proven leadership and coaching skills in a retail setting.

Responsibilities

• Deliver exceptional customer experiences and build a loyal customer base.
• Recruit and lead a passionate team to exceed sales targets.

Skills

Leadership

Customer Service

Sales Strategy

Team Management

Digital Proficiency

Education

Experience in Retail Management

Experience in Luxury Brands

Job description

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At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About The Job

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
• Build a loyal portfolio of existing and new customers
• Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
• Exceed personal and team service and sales targets
• Be the driving force behind new and ongoing service and sales opportunities - directly impacting our growth and success.
  
  

About You

You are an experience Store Manager, and you have:

• Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
• Excellent and proven leadership and coaching skills.
• Digital proficiency.
• A winning personality to easily establish trust relationships with customers, teams and stakeholders
• English skills
  
  

What We Offer

You can expect a range of benefits, including:

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs
  
  

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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