Store Manager - Liverpool

Swarovski; Liverpool; On-site; GBP 25,000 - 45,000; Full time

Job summary

An iconic global brand is seeking a dedicated Store Manager to inspire and lead a diverse team in delivering exceptional customer experiences. This role involves building lasting relationships with customers, driving sales, and fostering a culture of growth and enthusiasm. Join a company that values individuality and offers a rewarding environment filled with opportunities for personal and professional development. If you have a passion for fashion and luxury, this is your chance to make a significant impact in a dynamic retail setting.

Benefits

Swarovski product discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Qualifications

• 3+ years of experience in a multi-cultural retail environment.
• Proven leadership and coaching skills in luxury or lifestyle brands.

Responsibilities

• Deliver exceptional customer experiences and build a loyal customer base.
• Recruit and lead a passionate team to exceed sales targets.

Skills

Leadership Skills

Customer Service

Sales Skills

Digital Proficiency

Trust Building

English Language

Job description

Store Manager - Liverpool

Store Manager - Liverpool

Apply locations Liverpool, AUS time type Full time posted on Posted 2 Days Ago job requisition id R-100960

At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a committed Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience
• Build a loyal portfolio of existing and new customers
• Recruit, lead and grow a team with a growth mindset, passion and enthusiasm
• Exceed personal and team service and sales targets
• Be the driving force behind new and ongoing service and sales opportunities — directly impacting our growth and success.

About you

You are an experienced Store Manager, and you have:

• Worked in a multi-cultural retail environment with a minimum of 3 years’ experience.
• Experience in luxury, Fashion/Cosmetics/Lifestyle Brands.
• Excellent and proven leadership and coaching skills.
• Digital proficiency.
• A winning personality to easily establish trust relationships with customers, teams and stakeholders
• English skills

What we offer

You can expect a range of benefits, including:

• Swarovski products discounts
• Employee Assistance Program
• Volunteering leave
• Learning and development programs

Masters of Light Since 1895

Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.

Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories.

Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs.