Store Manager - Letchworth

New Look; Letchworth; On-site; GBP 25,000 - 35,000; Full time

Job summary

New Look is seeking a passionate Store Manager for their Letchworth location. The role involves leading a team to deliver outstanding customer service and achieve store performance targets. Candidates should have prior management experience and a strong commitment to the brand's values. Join a company that celebrates inclusion and offers great benefits, including a generous staff discount and opportunities for growth.

Benefits

40% staff discount

Access to discounts from top retailers and gyms

Private pension scheme

Retail management bonus scheme

Family-friendly policies

Healthcare cash plan

Cycle2Work scheme

Life assurance

Qualifications

• Previous store or deputy management experience.
• Proven leadership and team management skills.
• Passion for the New Look brand.

Responsibilities

• Lead and inspire a team to achieve excellent results.
• Create a customer-obsessed atmosphere in-store.
• Accountable for store performance and KPIs.

Skills

Leadership

Communication

Organizational Skills

Commercial Acumen

Job description

We’re the feel-good fashion brand making style accessible and fun for over 55 years, available on our website, mobile app, and over 300 stores across the UK.

Our Values and Purpose

By living our values — we play to win, customer obsessed, we are one, and it starts with me — we deliver That New Look Feeling for our customers and each other.

From our first store in the 1960s, a small Taunton shop with great clothes and prices, to an omnichannel business serving millions, we're New Look.

Our purpose is to inspire That New Look Feeling, which starts with us. Our core values motivate us daily: we play to win, we’re customer-obsessed, and we work as one.

Job Opportunity: Store Manager - Letchworth

It’s an exciting time for the brand, and we’re seeking a Store Manager to join our growing Letchworth team.

The Store

As our Store Manager, you will lead and inspire a team to achieve excellent results through your commerciality, collaboration, resilience, and customer obsession.

The Role

You will create a customer-obsessed atmosphere in-store, helping customers express their individuality and style through fashion. You’ll support your team to deliver results while having fun.

Accountable for store performance, you will work with your Territory Leader to identify opportunities impacting KPIs, customer service, team development, and sales — playing to win!

About You

• Previous store or deputy management experience
• Proven leadership and team management skills
• Passion for the New Look brand
• Track record of exceeding KPIs and objectives
• Commercial acumen
• Excellent communication and interpersonal skills
• Strong organizational skills for inventory and stock control

Why Join Us?

Enjoy great benefits including a 40% staff discount, access to discounts from top retailers and gyms, private pension scheme, retail management bonus scheme, family-friendly policies, healthcare cash plan, Cycle2Work scheme, and life assurance.

We celebrate inclusion, diversity, and development, supporting your growth and progression.

Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying to facilitate a smooth application process.