Store Manager - Lead Teams, Elevate Sales & Service

Mountain Warehouse; Bradley Stoke; On-site; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus scheme

Colleague discount 50%

28 days annual leave

Pension

Employee assistance programme

Job summary

Mountain Warehouse is seeking a Store Manager for the UK Retail team at Bristol Cribbs Causeway Animal Management. You will drive sales, service, and store operations with energy and strategic focus. Lead a motivated team, ensure a premium customer experience, and uphold brand standards.

You will empower staff, foster collaboration, manage budgets, optimise merchandising, and uphold safety. This role requires a confident retail leader who thrives on performance and engagement.

Qualifications

• Proven track record as a store manager in a retail environment.
• Strong leadership and people-management skills.
• Excellent communication and customer-focused approach.
• Experience driving sales, KPIs and budgets.
• Ability to develop teams and deliver high service standards.

Responsibilities

• Lead and motivate the store team to deliver exceptional customer experiences.
• Oversee daily operations, merchandising, and safety compliance.
• Drive sales, manage KPIs and loss prevention.
• Recruit, train and develop staff to build a high-performing team.
• Represent the brand with professionalism and community engagement.

Skills

Retail leadership

Team development

Customer service

Communication

Sales optimization

Loss prevention

Job description

Mountain Warehouse is seeking a Store Manager for the UK Retail team at Bristol Cribbs Causeway Animal Management. You will drive sales, service, and store operations with energy and strategic focus. Lead a motivated team, ensure a premium customer experience, and uphold brand standards.

You will empower staff, foster collaboration, manage budgets, optimise merchandising, and uphold safety. This role requires a confident retail leader who thrives on performance and engagement.