Store Manager: Lead Teams & Elevate Customer Experience

Tesco; Salisbury; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Holiday entitlement 20-22 days

Flexible working

Colleague Clubcard discount 10%

Wellbeing services

Life cover

Pension with matching contributions up

Discounts and shares

Green Car salary sacrifice scheme

Cycle-to-work scheme

Uniform provided

Job summary

Tesco is seeking a Store Manager to lead a busy, customer-focused store and drive exceptional service every day. You will guide a diverse team, partner with colleagues across the business, and foster an inclusive, high-performance culture. The role offers stability, growth, and benefits in a dynamic retail environment.

You will be responsible for delivering strong results through people, processes, and policy adherence, while ensuring an outstanding customer experience and store profitability.

Qualifications

• Proven experience leading teams in a retail or customer-facing environment.
• Strong track record of delivering results through others.
• Clear understanding of leadership in a fast-paced store setting.
• Ability to coach and develop staff to deliver great customer experience.
• Commercial awareness with ability to drive trade and profits.
• Ability to implement store change plans and manage resources effectively.

Responsibilities

• Developing and inspiring a high-performing team with strong operational capability and confident leadership.
• Coaching colleagues to be passionate, knowledgeable, and customer-focused, ensuring every shopper enjoys great range, quality, and service.
• Leading the team to drive trade, grow sales, and maximise profit through strong commercial awareness and effective decision-making.
• Building managers’ capability to deliver the Store Change Plan, deploying resource where it has the greatest impact for customers.
• Championing colleague safety and legal compliance by ensuring all security and operational processes are followed consistently and effectively.
• Role-model our leadership behaviours to shape a culture where the team is inspired to lead with clarity, resilience, and continuous improvement.

Skills

Leadership

People management

Customer focus

Retail operations

Strategic thinking

Job description

Tesco is seeking a Store Manager to lead a busy, customer-focused store and drive exceptional service every day. You will guide a diverse team, partner with colleagues across the business, and foster an inclusive, high-performance culture. The role offers stability, growth, and benefits in a dynamic retail environment.

You will be responsible for delivering strong results through people, processes, and policy adherence, while ensuring an outstanding customer experience and store profitability.