Store Manager: Lead Teams & Elevate Customer Experience

Tesco; Gloucester; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working options

Staff discount (Colleague Clubcard)

Wellbeing services

Life assurance

Job summary

Tesco is seeking a Store Manager to lead a dynamic retail team and deliver exceptional customer experiences. You will guide daily operations, foster team development, and implement Store Change Plans to improve performance while ensuring compliance and safety across the store.

This role emphasizes flexible working and a focus on developing strong relationships with customers, colleagues, and the broader Tesco network.

Qualifications

• Proven experience leading teams in a retail or customer-facing setting.
• Strong leadership background with ability to drive performance through others.
• Customer-focused approach and ability to build relationships with shoppers.
• Resilience and confidence to make quick, informed decisions in a fast-paced store environment.

Responsibilities

• Develop and inspire a high-performing team with strong operational capability and confident leadership.
• Coach colleagues to be passionate, knowledgeable, and customer-focused, ensuring great range, quality, and service.
• Lead the team to drive trade, grow sales, and maximise profit through commercial awareness and effective decision-making.
• Build managers’ capability to deliver the Store Change Plan and deploy resources where they have the greatest impact for customers.
• Champion colleague safety and legal compliance by ensuring security and operational processes are followed.

Skills

Team leadership

Customer service

Retail operations

Decision making

Tools

POS systems

Job description

Tesco is seeking a Store Manager to lead a dynamic retail team and deliver exceptional customer experiences. You will guide daily operations, foster team development, and implement Store Change Plans to improve performance while ensuring compliance and safety across the store.

This role emphasizes flexible working and a focus on developing strong relationships with customers, colleagues, and the broader Tesco network.