Store Manager: Lead Service & KPI-Driven Operations

Aldi; St Helens; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Market-leading salary package

25 days annual leave + bank holidays +

Holiday purchase scheme

Flexible 40 or 45 hour week

26 weeks full pay after 1 year for MRP

Training and development opportunities

Lifestyle benefits: gym discounts, etc

Job summary

Aldi is seeking an Store Manager to lead the store team in delivering outstanding shopping experiences and achieving operating targets. You will drive performance, uphold high standards, manage costs, and ensure compliance while fostering a positive, high-performing work environment.

You will recruit, coach and develop your team, turning customer service excellence into measurable business results. This role requires agile leadership and a strong focus on health and safety compliance.

Qualifications

• Proven experience leading high-performing teams in a fast-paced retail environment.
• Track record of improving KPI performance and driving cost efficiency.
• Strong customer service focus with compliance and health & safety standards.
• Ability to recruit, coach and develop staff.

Responsibilities

• Lead your team to deliver exceptional customer service that consistently exceeds expectations
• Drive KPI performance, consistently meeting challenging operational targets
• Oversee the execution and supervision of in-store tasks to meet targets and standards
• Recruitment for your team, leading them and fostering their growth and development
• Handle customer complaints with professionalism and maintain compliance with health & safety standards

Skills

Team leadership

KPI management

Cost control

Compliance knowledge

Job description

Aldi is seeking an Store Manager to lead the store team in delivering outstanding shopping experiences and achieving operating targets. You will drive performance, uphold high standards, manage costs, and ensure compliance while fostering a positive, high-performing work environment.

You will recruit, coach and develop your team, turning customer service excellence into measurable business results. This role requires agile leadership and a strong focus on health and safety compliance.