Store Manager - Langham Place

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a Store Manager to lead and inspire a team at one of their locations. This role offers the chance to shape the customer experience while driving store success. As a Store Manager, you will manage daily operations, analyze data for performance improvements, and implement initiatives for operational excellence. With comprehensive training opportunities and a competitive benefits package, this position is perfect for dynamic leaders passionate about retail and customer service. Join a team that values diversity and inclusion, and make a difference in your community.

Benefits

28 days holiday

Free shift food and drinks

Store bonus

Stock options

Discounts

Comprehensive training

Free coffee

Life assurance

Qualifications

• Previous leadership experience in retail or hospitality environments.
• Strong understanding of market dynamics and competitive landscape.

Responsibilities

• Manage daily store operations and ensure coverage during all shifts.
• Analyze store data and customer feedback to improve performance.

Skills

Leadership

Data Analysis

Customer Service

Market Understanding

Profitability Management

Tools

Forecasting Tools

Scheduling Tools

Job description

Join Starbucks as a Store Manager

We’re seeking dynamic leaders to join our team at Starbucks. As a store manager, you'll have the opportunity to lead, inspire, and shape the customer experience while driving store success.

Key Responsibilities:

1. Manage daily store operations, ensuring coverage during all shifts, including early mornings, evenings, weekends, and holidays.
2. Analyze store data and customer feedback to improve performance and customer satisfaction.
3. Use forecasting and scheduling tools to manage labor costs and recruit diverse, talented partners.
4. Implement new initiatives to enhance operational excellence and business results.
5. Support partner development through coaching, performance management, and relationship building.
6. Set and monitor goals to foster engagement and improve partner performance.

Qualifications:

• Previous leadership experience in retail or hospitality environments.
• Strong understanding of market dynamics and competitive landscape.
• Ability to drive profitability and business growth.

What We Offer:

• Competitive salary and benefits, including 28 days holiday, free shift food and drinks, store bonus, stock options, and discounts.
• Comprehensive training and development opportunities, including Starbucks Global Academy.
• Additional perks like free coffee, partner discounts, life assurance, and more.

Our Process:

Application > CV review > First interview > Second interview > Offer and onboarding.

Starbucks is committed to diversity and inclusion. We welcome applicants from all backgrounds.