Store Manager - Johnstone’s Decorating Centre

PPG Architectural Coatings; Ballymena; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading coatings company in Ballymena is looking for a Store Manager. You will oversee daily operations, provide exceptional customer service, and manage inventory. The role offers competitive pay, benefits including yearly bonuses, health care, 35 days leave, and excellent career progression opportunities.

Benefits

Competitive starting salary

35 days annual leave

Yearly bonus structure

Company-funded private healthcare

Generous staff discount

Colleague assistance program

Qualifications

• Previous management or supervisory experience is desirable.
• Experience in a customer-facing environment.
• Good understanding of IT systems.
• Flexibility in working hours and duties.

Responsibilities

• Oversee daily store operations.
• Provide customer service on the trade counter.
• Manage stock and store presentation.
• Administer training for product knowledge.

Skills

Management skills

Customer focus

Communication skills

IT systems understanding

Job description

Company description

We now have an exciting, permanent vacancy for a Store Manager within our Architectural Coatings division, based in our Ballymena store. We’re looking for a customer focused individual to become a key member of our friendly and supportive team. Previous experience in a customer facing environment and a good understanding of IT systems is desirable, but not essential, as we will support you all along the way with in-store training.

We are a global company founded in 1882, with a presence in Northern Ireland and the Republic of Ireland for nearly 40 years. Our brands, Johnstone’s and Leyland Paint, are supported by a 60,000 square foot warehouse and distribution facility in Carrickfergus, along with 27 Johnstone’s Decorating Centres across Ireland. We place a strong emphasis on colleague engagement, achieving a score of 4.22 out of 5 in Gallup\'s Global Q12 annual colleague survey.

PPG is the world’s leading coatings company, serving more industries than any of our competitors. From automobiles and jetliners to wind turbine blades, and from ocean-going vessels and water tanks to family homes, our coatings and specialty materials help our customers protect, enhance and beautify valued assets. As part of our team, you’ll have access to world-class customers, industry experts, the best and brightest colleagues, and leading-edge technology.

Job description

As a Store Operations Manager, your responsibilities will include:

• Oversee the day to day running of the store, ensuring customers and staff have everything they need
• Serve customers on the trade counter and in store, in a friendly and professional manner.
• Undertake all required training to help you to confidently select the correct product for our customers’ needs and to promote our brand.
• Ensure your store always looks well-presented and clean.
• Follow stock management procedures by taking in deliveries and keeping the shelves full.

Qualifications

• Previous management or supervisor experience desirable
• Previous experience in a customer facing environment
• Good communications skills with a positive customer focus attitude
• Good understanding of IT systems
• Flexibility towards working hours and duties
• Driving license is desirable but not essential

Benefits

• Competitive starting salary with yearly reviews
• Competitive bonus structure starting at 15% for achieving budget, with potential to earn up to 42% of your salary for overachieving budget
• 35 days of annual leave, including bank holidays
• Guaranteed 39 hours pay per week with overtime or lieu time available
• Great work/life balance: Stores closed Saturday afternoons and Sundays, with no late evenings after 5pm
• Generous company pension contributions
• Excellent career progression: Online opportunities and the PPG Training Academy
• Company-funded private healthcare plan, with options to extend coverage to family members
• Generous staff discount on paint and decorating tools at Johnstone’s Decorating Centre
• Colleague recognition program that recognises and rewards our colleagues
• Inclusive and engaging workplace – We foster a culture of inclusion for all (Our engagement scores show it!)
• Colleague assistance programme for 24/7 wellbeing support and cycle to work scheme

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.