Store Manager - Jack Wills

Frasers Group; Swindon; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join one of the UK’s fastest growing retailers as a Manager at Frasers Group. You will lead by example, drive team engagement, and ensure exceptional customer service while managing all aspects of store operations. This role offers a dynamic environment with significant career progression opportunities.

Benefits

20% Staff Discount across all Frasers group Stores

Commission led rewards

40% uniform discount

Cycle to work scheme

Career progression opportunities

Qualifications

• Minimum of 3 years retail management experience.
• Ability to positively impact sales, payroll, and stock loss.
• Strong commercial awareness and capability to analyze company reports.

Responsibilities

• Manage store operations to meet KPI expectations.
• Train and coach the team for best practices.
• Inspire and engage the team while maintaining store standards.

Skills

Commercial awareness

Leadership

Team coaching

Sales analysis

Job description

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As a Jack Wills employee, part of the Frasers Group you will be part of one of the UKs fastest growing retailers. We are rethinking retail and with our varied collection of brands, we’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We are pushing the boundaries of traditional retail environments and future proofing our business.

Job Description

We want Managers who are fearless, will take risks and reap the rewards.

Reporting to the Area Manager, you will be responsible for the management of your store and team within The Frasers Group and be accountable for any outcomes. You will achieve this by having a strong commercial awareness to train, coach and progress team engagement, providing inspirational leadership on how to surpass the company objectives.

The Ambition

You will be a hands-on Manager who leads by example, and you will operate as a business manager for your store, ensuring that business initiatives are met with positivity and pace, whilst controlling and delivering across the board for store operations, customer service, budget control, people and product.

Key Result Areas and Competencies :

• Manage store operations and ensure delivery to expectation on all KPI’s
• Train and coach the team to best practice and provide evidence of best practice through area/regional visits
• Use reports to ensure wage controls are met on a weekly basis, resolving any issues quickly and effectively
• Understand business and customer expectation and motivate the team to deliver an excellent customer experience
• Understand product features and benefits and train your team to maximise sales opportunity.
• Understand the retail industry, business challenges, competitors and customers, with a strong commercial awareness
• Identify internal talent, use development opportunities and performance management processes to drive and reward exceptional performance
• Be self-driven in own personal development and take on developmental feedback constructively
• Plan for development and create a clear team succession plan to encourage next generation and support business growth
• Understand and promote the Frasers Group core values and coach the team to engage with these values
• Engage with your team to feedback new ideas and contribute to the wider business
• Inspire the team and act as a role model. Take a ‘hands-on’ approach to management and running of the store

Qualifications

The Requirements

• Minimum of 3 years retail management experience
• Ability to positively impact results in sales, payroll and stock loss
• Proven record of developing a Management team and talented individuals
• Must be able to work well under pressure and to strict deadlines
• Committed to achieving the highest store standards and customer service experiences
• Strong commercial awareness and able to analyse company and store reports
• A ‘hands-on’ approach to getting things done

Additional Information

The Rewards:

• 20% Staff Discount across all Frasers group Stores
• Comission led rewards acrossa wide range of products
• 40% uniform discount
• Cycle to work scheme
• Amazingcareer progression opportunitiesand new exciting learning & development programs