Store Manager I - CE UK Edinburgh (40 Hours)

Tapestry; City of Edinburgh; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading luxury fashion brand seeks a Store Manager to enhance store profitability and uplift team performance in Edinburgh. The role requires strong leadership, retail management experience, and effective communication to ensure compliance with company standards and deliver exceptional customer service.

Qualifications

• Ability to work flexible schedule including nights, weekends and public holidays.
• Demonstrated ability to motivate and inspire team.
• Proficiency in managing store operations and analytics to enhance performance.

Responsibilities

• Maximize store productivity and profitability through teambuilding.
• Lead by example and enhance the customer’s experience.
• Develop plans to address key business issues.

Skills

Leadership

Customer Service

Communication

Education

Experience in a retail service environment in a position of management

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Store Manager I - CE UK Edinburgh (40 Hours)

Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, reimagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.

Coach is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.

STORE MANAGER

Primary Purpose

The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards.

The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer’s experience in the store and with the brand.

PROFILE

The successful individual will leverage their proficiency to:

• Take ownership and accountability for store;
• Show leadership through role modeling Coach Service behaviors and Coach selling standards;
• Demonstrate empowerment to solve customer problems and meet customers’ needs;
• Inspire team to meet and exceed performance standards;
• Acts as advocate for the team, able to motivate others to achieve results;
• Communicates effectively with store manager, peers, supervisors, and corporate partners;
• Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results;
• Able to influence others to gain support to achieve goals and complete projects;

The accomplished individual will possess:

• Experience in a retail service environment in a position of management;
• Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
• Ability to communicate effectively with customers and staff and manoeuvre the sales;
• Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at www.coach.com.

About the company

Tapestry, Inc. is an American multinational luxury fashion holding company.

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