Store Manager I - CE UK BROMPTON ROAD (40 Hours)

Tapestry, Inc.; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

An established industry player in fashion seeks a dynamic Store Manager to lead a vibrant team and enhance customer experiences. This role involves maximizing store productivity, fostering a culture of excellence, and ensuring compliance with brand standards. The ideal candidate will possess strong leadership skills, a commitment to customer service, and the ability to motivate and develop staff. Join a forward-thinking company that values creativity and courage, where your contributions will directly impact the success of the store and the satisfaction of its customers. If you're ready to take ownership and drive results, this opportunity is perfect for you.

Qualifications

• Experience in retail management with a focus on team development.
• Ability to communicate effectively and solve customer problems.

Responsibilities

• Lead the store to maximize productivity and profitability.
• Inspire and motivate the team to exceed performance standards.

Skills

Leadership

Customer Service

Communication

Problem Solving

Flexibility

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Store Manager I - CE UK BROMPTON ROAD (40 Hours)

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

As part of the Tapestry portfolio, we are committed to stretching what’s possible.

STORE MANAGER

Primary Purpose

The Store Manager leads the store by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Coach standards.

The Store Manager leads by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations. It is their role to protect the Coach Service environment by consistently making decisions that enhance the customer’s experience in the store and with the brand.

PROFILE

The successful individual will leverage their proficiency to:

1. Take ownership and accountability for the store;
2. Show leadership through role modeling Coach Service behaviors and Coach selling standards;
3. Demonstrate empowerment to solve customer problems and meet customers’ needs;
4. Inspire team to meet and exceed performance standards;
5. Act as an advocate for the team, able to motivate others to achieve results;
6. Communicate effectively with store manager, peers, supervisors, and corporate partners;
7. Develop plans to address key business issues, and utilize plans to impact business and achieve desired results;
8. Able to influence others to gain support to achieve goals and complete projects;

The accomplished individual will possess:

1. Experience in a retail service environment in a position of management;
2. Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
3. Ability to communicate effectively with customers and staff and maneuver the sales;
4. Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, and public holidays.

Our Competencies for All Employees

1. Courage: Provides current, direct, complete, and actionable feedback; faces up to people problems quickly and directly.
2. Creativity: Comes up with unique ideas; makes connections among previously unrelated notions.
3. Customer Focus: Dedicated to meeting the expectations of internal and external customers.
4. Dealing with Ambiguity: Can effectively cope with change and handle risk and uncertainty.
5. Drive for Results: Can be counted on to exceed goals successfully; pushes self and others for results.
6. Interpersonal Savvy: Relates well to all kinds of people and builds effective relationships.
7. Learning on the Fly: Learns quickly when facing new problems; open to change and improvement.

Our Competencies for All People Managers

1. Strategic Agility: Anticipates future consequences and trends accurately; creates competitive strategies.
2. Developing Direct Reports and Others: Provides challenging tasks and holds frequent development discussions.
3. Building Effective Teams: Creates strong morale and spirit in their team; fosters open dialogue.

Coach is an equal opportunity and affirmative action employer. All employment decisions are based on the qualifications as they relate to the requirements of the position. These decisions are made without regard to any legally-recognized protected basis prohibited by applicable law.