Store Manager - Hot Tubs

Anderson Wright Consulting Ltd; Southampton; On-site; GBP 45,000 - 50,000; Full time

Job summary

A luxury wellness brand based in Southampton seeks an experienced Store Manager to oversee showroom operations, drive sales, and enhance customer experiences. The ideal candidate should have a proven sales track record in high-value products and demonstrate excellent communication and organizational skills. This role offers a competitive salary with uncapped commission and comprehensive benefits including private medical insurance and opportunities for international training.

Benefits

Private Medical Insurance

Company uniform

Staff discount scheme

Company-funded events

Nest Pension

Qualifications

• Proven track record in sales, preferably high-value products.
• Must have a valid UK driving licence and own vehicle.
• Willingness to work weekends on a rota basis.

Responsibilities

• Lead daily showroom operations.
• Drive sales and improve revenue.
• Manage customer journey from enquiry to installation.

Skills

Sales expertise in luxury products

Strong negotiation skills

Effective communication

Organisational skills

Customer-focused mindset

Tools

Microsoft Office

Job description

Job Title: Store Manager – Luxury Wellness Products (HOT TUBS, SPAS AND SERVICING)
Location: Southampton, Hampshire (covering Hampshire & Dorset)
Contract: Permanent, Full Time
Salary: Basic DOE + Uncapped Commission (OTE £45,000–£50,000)

About the Role

We’re recruiting on behalf of a leading, family-run luxury wellness brand with multiple showrooms across the South and Midlands.Specialising in premium lifestyle products, they are known for exceptional customer service, product quality and a strong reputation in their sector.

Due to continued growth, they are looking for an experienced Store Manager to lead their Gosport showroom, drive sales performance and deliver an outstanding customer experience.

Key Responsibilities

• Lead and manage the daily running of the showroom
• Drive sales and maximise revenue through strong lead conversion
• Conduct home visits to assess installation access
• Manage the full customer journey from enquiry to installation
• Maintain showroom presentation and merchandising standards
• Build strong customer relationships and deliver first-class service
• Work towards personal and store sales targets
• The role will infinitely start as a floating manager across the 5 stores to learn the business and then a permanent store manager for the new store

What We’re Looking For

• Proven track record in sales (high-value product experience desirable)
• Target-driven with strong negotiation and closing skills
• Confident communicator — face to face and over the phone
• Excellent organisational and pipeline management skills
• Motivated, customer-focused and commercially minded
• Proficient in Microsoft Office

Requirements

• Full UK driving licence and own vehicle (with business insurance)
• Willingness to work weekends on a rota basis
• Flexibility to travel between showrooms and customer homes
• DBS and credit checks will be required prior to employment

What’s on Offer

• Competitive basic salary + uncapped commission (OTE £45k–£50k)
• Company uniform, mobile phone and laptop provided
• Private Medical Insurance after probation
• Staff discount scheme
• Company-funded events (Family Fun Day & Christmas Party)
• Nest Pension
• Opportunities for international sales training in Europe and the US

Apply Now

This is a confidential recruitment campaign managed by our agency.

If you’re an experienced sales professional looking for your next step in a premium retail environment, we’d love to hear from you.

Click ‘Apply’ today to submit your CV and arrange a confidential chat.