Store Manager / Hospitality

AWD online; North East; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-established company in Newcastle upon Tyne seeks a Store Manager with hospitality experience. The candidate will oversee operations, manage a team, and ensure outstanding customer service. This full-time position offers competitive salary and various benefits, promoting a supportive work environment.

Benefits

Discounted Drinks

Performance-related awards/bonus

Career growth opportunities

Friendly work environment

Qualifications

• Previous managerial experience in hospitality/food service essential.
• Passion for food, drinks, and providing excellent customer service.
• Knowledge of food hygiene and safety procedures.

Responsibilities

• Oversee daily operations, scheduling, and customer service.
• Build and maintain relationships with customers.
• Identify and develop potential team members.

Skills

Leadership

Communication

Motivation

Customer Service

Food Hygiene Knowledge

Job description

Store Manager with a hospitality / restaurant / food service background, team management / leadership / supervisory experience and excellent customer service skills is required for a well-established company based in Newcastle upon Tyne, North East England.

SALARY: Competitive + Benefits

LOCATION: Newcastle upon Tyne, North East England (NE1) – Fully Site Based

JOB TYPE: Full-Time, Permanent

WORKING HOURS: Working 5/6 out of 7 days - 40 hours per week, with full flexibility needed

JOB OVERVIEW

We have a fantastic new job opportunity for a Store Managerwith a hospitality / restaurant / food service background, team management / leadership / supervisory experience and excellent customer service skills.

Working as the Store Manager you will be a dedicated, professional, and experienced Manager with an outgoing personality and a positive attitude to provide excellent customer service.

As the Store Manager you will be responsible for leading and developing the team but will also set shop objectives, that not only achieve, but succeed in company targets.

DUTIES

Your duties as a Store Manager will include:

• Oversee daily operations of the store including scheduling, sales, and customer service whilst regularly reporting to the area manager

• Build and maintain relationships with customers by providing excellent service

• Help resolve customer issues and concerns

• Be a part of the team and work with other stores as needed

• Maintain a positive attitude and work with integrity

• Identify and develop potential team members for advancement

• Responsible for maintaining open communication and ongoing training with team members

• Disciplinaries, absences and sicknesses

• Recruitment

CANDIDATE REQUIREMENTS

• Previous experience in a managerial role within the hospitality / food service or in a restaurant setting is essential

• Passion for food, drinks, and customer service

• Knowledge of food hygiene and safety procedures

• Strong leadership and motivational skills

• Excellent communication and interpersonal skills

• Ability to drive sales and meet KPIs

BENEFITS

• Discounted Drinks
• Additional performance related awards/bonus
• Career growth
• Friendly work environment

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P13651

Full-Time, Permanent Hospitality Management Jobs, Careers and Vacancies. Find a new job and work in Newcastle upon Tyne, North East England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

AWD-IN-SPJ