Store Manager - Harlow

Co-op; Harlow; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

30% off Co-op branded products

Pension with up to 10% employer contributions

Wagestream app access

Cycle-to-work scheme

Coaching and training for career development

Job summary

A leading retail co-operative in Harlow is seeking a Store Manager to lead a focused service team. In this full-time role, you will promote an inclusive atmosphere, develop your team's skills, and ensure exceptional service delivery. The ideal candidate will have experience in a busy environment, strong communication skills, and a commitment to commercial performance. Offers include a competitive salary and comprehensive benefits, alongside a supportive team culture.

Qualifications

• Experience in a busy, service-focused environment.
• Ability to coach, motivate, and inspire team members.
• Ability to understand and analyze commercial information.

Responsibilities

• Empower the team to deliver excellent service to customers.
• Build an inclusive culture for team discussions.
• Develop team members through performance conversations.
• Ensure the store's safety and legality.
• Manage commercial performance and handle HR processes.

Skills

Team development

Strong communication

Problem-solving

Commercial analysis

Hands-on support

Job description

Store Manager - Harlow

Join to apply for the Store Manager - Harlow role at Co‑op. This role is based in Manor Hatch, Harlow, and is a permanent full‑time position.

Base Pay Range

Salary: £32,000 – £34,000 per annum plus a generous benefits package. Additional benefits include an annual bonus (based on personal and business performance) and 36 days of holiday (including bank holidays, rising with service).

Responsibilities

• Empower your team to deliver excellent service, personally promoting the Co‑op difference to customers and members.
• Build an inclusive culture where everyone can speak up and share their views.
• Develop your team through regular performance conversations to help them reach their potential.
• Ensure the store is safe, legal, and operational.
• Manage and optimise commercial performance, recruit new team members, and handle HR processes.

Qualifications

• Experience guiding and developing a team in a busy, service‑focused environment.
• Strong communication skills, able to coach, motivate, and inspire.
• Resilience and great problem‑solving skills.
• Ability to understand and analyse commercial information.
• Willingness to roll up your sleeves and support the team in delivering store activities.

Benefits

• Colleague member discount: 30% off Co‑op branded products and 10% off other brands.
• Pension with up to 10% employer contributions.
• Wagestream app – access to a percentage of your pay as you earn it.
• Cycle‑to‑work scheme.
• Coaching and training to support career development.
• Competitive salary and excellent benefits package.

At Co‑op, we are proud to do things differently. As one of the world’s largest co‑operatives, owned by millions of members, community is at the heart of everything we do. Since our Co‑op was founded in 1844, we have had a clear social purpose, helping to build a fairer world for our members, customers, colleagues, and communities.

We actively build diverse teams and welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process. We are part of the Disability Confident scheme and will offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria. If we invite you to take part in our recruitment process, we will ask you if you need any reasonable adjustments.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. For information about the Disability Confident scheme and our commitments to diversity and inclusion, visit jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application process for this role, you will need to complete two online assessments. These tests will take around 20 minutes to complete.

We reserve the right to remove a vacancy before the scheduled closing date.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Customer Service, Management, and Other; Industries: Consumer Services

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