Store Manager (H/F) – Full Time – Guildford

CONFIDENTIAL; Guildford; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading player in the affordable luxury sector is seeking a Store Manager to lead and inspire a sales team in Guildford. This role involves managing operations, enhancing customer experiences, and driving sales while embodying brand values. Ideal candidates will have 2 to 5 years of relevant experience and a passion for retail excellence.

Benefits

Permanent contract offering job stability

Career development and mobility opportunities

Tailor-made training program

Diverse and inclusive working environment

Qualifications

• 2 to 5 years of experience in a similar role.
• Natural leadership style and strong interpersonal skills.
• Polished appearance and welcoming attitude.

Responsibilities

• Managing store operations and leading a dynamic sales team.
• Growing sales performance and improving KPIs.
• Delivering an exceptional customer experience.

Skills

Leadership

Interpersonal skills

Commercial awareness

Organisational skills

Customer service

Job description

Contemporary and emblematic house of the affordable luxury sector As a Store Manager, you will lead, inspire and develop a dynamic sales team while embodying the spirit and values of our brand.

Your main responsibilities will include:

• Managing store operations
• Leading and coaching the team
• Growing sales and improving KPIs
• Delivering an exceptional customer experience
• Sharing your knowledge and expertise with the team
• Becoming an expert on our story, collections, and silhouettes
• Overseeing all non-sales tasks related to store organisation and operations
• Maintaining and representing ba&sh’s brand image

On a daily basis, you will:

• Lead by example in client engagement and sales techniques (spontaneous
interaction, cross-selling, upselling, customer loyalty)
• Ensure the perfect upkeep of the store and merchandising
• Drive a positive and energetic atmosphere to reach performance goals
• Handle store administration and HR-related tasks
• Organise the store in line with ba&sh’s strategy and guidelines
• Ensure all sales and management procedures are respected We believe in the power of a smile, a genuine passion for retail, and the drive to create an outstanding customer experience.

You’re a perfect fit if you have:

• 2 to 5 years of experience in a similar role
• A natural leadership style and strong interpersonal skills
• A polished appearance and a welcoming attitude
• The ability to lead by example, both in soft and hard skills
• A strong sense of organisation and work ethic
• A proactive, resilient and dynamic personality
• Great listening, observation and commercial awareness
• An authentic presence and a commitment to operational excellence

Why Join Us ?
• A permanent contract offering job stability
• Career development and mobility opportunities
• A tailor-made training program designed for our Managers
• A working environment that values diversity and inclusion

We celebrate diversity in all its forms gender, age, nationality, culture, religion, sexual orientation and believe it enriches our daily work and drives our collective growth.

We are proud to be an equal opportunity employer, and we encourage applications from all qualified candidates.

If you’re ready to grow within a brand that lives by its values, we’d love to hear from you !