Store Manager (Gunwharf Quays)

Hush; Portsmouth; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion brand in the UK is seeking a Store Manager for their first standalone store at Gunwharf Quays, Portsmouth. You'll lead a team to ensure outstanding customer service, drive sales, and create a welcoming environment that reflects the brand's aesthetic. The ideal candidate has a strong retail management background, excellent leadership skills, and a passion for fashion. The position offers a dynamic workplace with growth opportunities and generous holiday allowance.

Benefits

Generous holiday allowance

Exclusive company discounts

Continuous professional development

Qualifications

• Minimum of 2 years’ experience in a retail management role, ideally in fashion.
• Strong leadership skills to motivate a high-performing team.
• Customer-first mindset to build loyalty.

Responsibilities

• Ensure smooth day-to-day operations and outstanding customer service.
• Drive store performance to meet sales targets and KPIs.
• Oversee visual merchandising standards.

Skills

Retail management

Customer service

Leadership

Commercial acumen

Communication skills

Job description

STORE MANAGER

Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years.

Founded 21 years ago, we are now established as one of the UK’s leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women’s clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.

About the role

We’re thrilled to be opening our very first standalone store at Gunwharf Quays and we’re looking for a Store Manager who can bring the Hush spirit to life. This is an exciting chance to take the lead in a brand-new space, creating a welcoming environment where our deliberately dressed-down style meets outstanding customer experience.

As Store Manager, you’ll inspire and support your team to deliver a seamless in-store journey and drive commercial success – all while making sure our brand feels as good as it looks. We’re after someone who’s dependable, polished, and genuinely passionate about fashion, people, and creating moments of Hush in every interaction.

Our store is at its best when the whole team is around, so you’ll be contracted to 40 hours per week – weekends included – as part of the flow of store life.

What you’ll do

• Ensure smooth day-to-day operations, creating a seamless and effective retail environment.
• Lead by example to deliver outstanding customer service aligned with the Hush brand and lifestyle.
• Drive store performance to meet and exceed sales targets and KPIs.
• Champion the brand in-store, identifying commercial opportunities to elevate visibility and engagement.
• Oversee visual merchandising standards to ensure the store always reflects the Hush aesthetic.

What You’ll Bring

• Minimum of 2 years’ experience in a retail management role, ideally in a fashion or lifestyle environment.
• A genuine enthusiasm for Hush and the ability to translate that passion to the customer experience.
• Strong commercial acumen with an understanding of retail KPIs, sales drivers, and growth opportunities.
• Proven leadership skills with the ability to motivate, inspire, and develop a high-performing team.
• A customer-first mindset, ensuring every interaction reflects brand values and builds loyalty.
• Excellent communication and relationship-building skills to engage effectively with colleagues, stakeholders, and the community.
• Adaptability, resilience, and a hands-on approach to thrive in a fast-paced retail environment.

Why you’ll love it here

A supportive, dynamic, and creative workplace.

Growth opportunities as we expand and innovate.

️ Generous holiday allowance.

Continuous professional development to keep you ahead of the curve.

Exclusive company discounts and perks

Our Commitment

At Hush, we embrace diversity as a strength that drives innovation and creativity. We are dedicated to building an inclusive workplace where individuality is celebrated, and everyone feels empowered to succeed. Our culture reflects our commitment to equal opportunities and respect for all.

If you’re ready to shape the future of a leading fashion brand and make your mark, apply now!

No agencies please.