Store Manager - Gloucester Quays, Hollister

Hollister Co; Hemel Hempstead; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Indefinite Contracts

Paid Volunteer Day

Merchandise Discount

Private Medical Insurance

Job summary

Abercrombie & Fitch Co. in the United Kingdom seeks a Store Manager to lead an Abercrombie/Hollister store in Hemel Hempstead.

You will recruit, train and develop both part-time and full-time staff, manage operating hours, visual presentation, and omnichannel inventory to deliver an exceptional customer experience. You’ll coach teams on product knowledge and brand awareness, supervise payroll and scheduling, protect assets, and represent the company culture through leadership and hands-on

Qualifications

• 2+ years of store management experience, or relevant supervisory experience in a customer facing role.
• Proven ability to drive business results in a fast-paced retail environment.
• Excellent communication, leadership and interpersonal skills.
• Strong ability to build relationships and collaborate effectively.
• Proven results in assessing and developing talent.
• Strong critical thinking & problem-solving skills.
• High attention to detail, thoroughness and accuracy while multi-tasking.
• Fluency in English.

Responsibilities

• Oversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.
• Coach staff to demonstrate product knowledge and brand awareness, to drive sales.
• Ensure all visual displays adhere to Brand and Corporate direction.
• Recruit, hire, train management and non-management associates.
• Conduct staffing and scheduling operations and payroll management.
• Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.
• Analyze reporting to inform decision making.
• Protect store assets, oversee store maintenance.
• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

Store management

Staff development

Customer service

Leadership

Communication

Payroll management

Scheduling

Inventory control

Brand awareness

Analytical thinking

English fluency

Tools

POS systems

Job description

Job Description:The Store Manager is the leader of their location. They are responsible for staffing, training, developing, and retaining both part-time and full-time staff, including career development for management. They are accountable for all store operations, including hours management, Asset Protection, salesfloor and stockroom organization. They uphold company standards and policies, with a focus on store experience by ensuring a high level of customer engagement and adhering to brand presentation standards.What You’ll DoOversee all salesfloor & stockroom operations, ensuring excellent customer service & seamless operations.Coach staff to demonstrate product knowledge and brand awareness, to drive sales.Ensure all visual displays adhere to Brand and Corporate direction.Recruit, hire, train management and non-management associates.Conduct staffing and scheduling operations and payroll management.Oversee all inventory, replenishment, stockroom, and OMNI Channel operations.Analyze reporting to inform decision making.Protect store assets, oversee store maintenance.Perform Opening and Closing Routines.Operate Register/Point of Sale systems.Represent the Brand and Exemplify Company Culture and Values.What It Takes2+ years of store management experience, or relevant supervisory experience in a customer facing roleProven ability to drive business results in a fast-paced retail environmentExcellent communication, leadership and interpersonal skillsStrong ability to build relationships and collaborate effectivelyProven results in assessing and developing talentStrong critical thinking & problem-solving skillsHigh attention to detail, thoroughness and accuracy while multi-taskingSelf-motivated with ability to take initiativeMaintain a strong customer focus & knowledge of current fashion trends.Fluency in EnglishWhat You’ll GetAs an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:Quarterly Incentive Bonus ProgramPaid Time OffIndefinite ContractsPaid Volunteer Day per Year, allowing you to give back to your communityMerchandise DiscountPrivate Medical Insurance AvailableLife and Disability InsuranceAssociate Assistance ProgramPaid Parental and Adoption LeavePension Plan with Company MatchTraining and DevelopmentOpportunities for Career Advancement, we believe in promoting from withinA Global Team of People Who'll Celebrate you for Being YOU*pending completion of 90 day probationary periodAny job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.Company DescriptionAbercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.Learn more about A&F Co. by visiting our corporate website here.See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANFABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.