Store Manager - Gateshead Team Valley

Costa Coffee; Gateshead; On-site; GBP 35,000; Full time

Job summary

Un leader passionné est recherché pour rejoindre l'équipe de Costa Coffee à Gateshead en tant que Store Manager. Vous serez responsable de l'expérience client, de la gestion des ventes et du développement de votre équipe, tout en faisant partie d'une marque de café mondiale avec des ambitions de croissance.

Benefits

Accès au programme d'actions Coca-Cola avec contributions égales

Réduction de 50% sur tous les produits alimentaires et boissons

Pension intelligente avec des contributions égales jusqu'à 10%

Système d'incitation trimestriel et annuel, jusqu'à £10,000 de bonus

Qualifications

• Leader fort avec expérience dans la gestion et le développement d'équipes.
• Visionnaire avec une perspective sur l'avenir.
• Personnalité ambitieuse intéressée par notre croissance.

Responsibilities

• Répondre aux besoins des clients et instaurer une culture de service client solide.
• Créer un environnement souhaitable pour les clients.
• Former et développer votre équipe pour atteindre leur meilleur potentiel.

Skills

Leadership

Gestion d'équipe

Service client

Job description

Store Manager – Gateshead Team Valley - £34,400 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• "• Quarterly and annual incentive scheme, with the opportunity to earn up to £10,000 as a bonus (store dependent)"

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards
• Job Function (REQUIRED FIELD) Retail Operations - Store Manager