Store Manager - Flannels

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FLANNELS: Luxury Fashion Destination

FLANNELS is the luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and timeless style, FLANNELS provides a luxury lifestyle that balances tradition and modernity. Whether through our stores or website, we ensure an elegant simplicity that highlights the brands we represent.

Store Manager - Edinburgh Fort

To support our growth and expansion, we are seeking a truly exceptional, driven, and proven Store Manager to join our Flannels team in Edinburgh Fort.

Job Responsibilities

• Maximize turnover to exceed targets and identify opportunities for continual improvement
• Manage and motivate the team to meet and surpass sales goals
• Be a strong presence on the shop floor to drive sales personally and through the team
• Ensure exceptional customer service at all times
• Equip team members with the tools and knowledge to achieve business objectives
• Manage seasonal stock presentation and merchandising in line with Head Office directives
• Stay aware of current market trends, upcoming customer promotions, and monitor local competitors
• Ensure all paperwork, policies, and procedures are completed efficiently and accurately
• Drive and deliver KPIs
• Perform additional duties as necessary within your role's responsibilities

Qualifications and Skills

• Strong clientele background with a solid database of contacts and clients
• Previous retail experience in the premium sector preferred
• Exceptional people management, leadership, and motivational skills
• Excellent communication, planning, and organizational skills
• Strong analytical skills with the ability to interpret financial and sales data
• High level of brand awareness and product knowledge
• Knowledge of the local area
• High energy to drive projects to completion
• Confident, assertive, positive, and enthusiastic with a can-do attitude
• Passion for fashion retail
• Professional manner and well-presented appearance
• Trend-aware and fashion-conscious

Additional Benefits

• Weekly, monthly, and quarterly commercial bonuses
• Stocktake bonuses
• Commission-based bonuses across a wide range of products
• Monthly group rewards and recognition
• Long service awards
• Participation in the Fearless1000 Incentive Scheme
• Development courses with national qualifications
• 28 days holiday
• 50% in-store uniform discount
• Discounted gym memberships
• Group-wide 20% discount across all Frasers Group brands