Store Manager - Flannels

FLANNELS; Cambridge; On-site; GBP 38,000; Full time

Job summary

An established luxury fashion destination is seeking a dynamic Store Manager to lead their team in Cambridge. This role involves driving sales, ensuring exceptional customer service, and managing team performance to meet and exceed targets. The ideal candidate will have a strong background in luxury retail, exceptional leadership skills, and a passion for fashion. Join a forward-thinking company that values personal development and offers a range of benefits including bonuses, discounts, and training opportunities. If you are ready to take your career to the next level in a vibrant retail environment, this opportunity is perfect for you.

Benefits

Weekly/Monthly & Quarterly Commercial Bonuses

Stocktake Bonuses

Commission led bonuses

Monthly Group Rewards and Recognition

Long Service awards

Fearless1000 Incentive Scheme

Development Courses with National Qualifications

28 Days Holiday

50% Instore Uniform Discount

Discounted Gym membership

Qualifications

• Proven track record in luxury retail management with strong clientele.
• Exceptional leadership and motivational skills required.

Responsibilities

• Maximise turnover and manage team performance to exceed sales targets.
• Ensure exceptional customer service and effective merchandising.

Skills

Clientele management

Retail experience in Luxury fashion

Leadership skills

Communication skills

Analytical skills

Brand awareness

Local area awareness

Job description

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.

To continue our growth and expansion we now require a truly exceptional, driven and proven Store Manager to join our Flannels team in Cambridge.

Responsibilities:

• Maximise turnover to exceed required targets and identify opportunities to continually improve performance.
• Manage and motivate the performance of the team to ensure sales targets are met and exceeded.
• Be a strong presence on the shop floor to drive sales both personally and through the team.
• Ensure exceptional customer service is delivered at all times.
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives.
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives.
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors.
• Ensure all paperwork, policies and procedures are carried out efficiently and accurately.
• Drive and deliver KPI's.
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role.

Compensation and Benefits:

• Basic rate salary £37,711 per annum.
• Weekly/Monthly & Quarterly Commercial Bonuses.
• Stocktake Bonuses.
• Commission led bonuses across a wide range of products.
• Monthly Group Rewards and Recognition.
• Long Service awards.
• Join the Fearless1000 Incentive Scheme.
• We offer a wide range of Development Courses with National Qualifications.
• 28 Days Holiday.
• 50% Instore Uniform Discount.
• Discounted Gym membership.
• Group Wide 20% Discount across all Frasers Group brands.

Skills and Knowledge:

• Strong clientele background, with a solid database of personal contacts and clients.
• Previous retail experience within Luxury or Premium fashion.
• Exceptional people manager, with strong leadership and motivational skills.
• Excellent communication, planning and organisational skills.
• Excellent analytical skills, with the ability to interpret financial and sales data.
• A high level of brand awareness and product knowledge.
• An awareness of the local area.

Personal Qualities:

• High level of personal energy to drive projects to completion.
• Confident and assertive.
• Positive and enthusiastic with a can-do attitude.
• Passion for fashion retail.
• Professional manner.
• Trend aware, fashion conscious and well presented at all times.