Store Manager - Exeter Area (40 hours)

Rituals UK & Ireland (B Corp™); Exeter; On-site; GBP 30,000 - 50,000; Full time

Job summary

Step into a role at an innovative company where your passion for people and hands-on approach will make a significant impact on the store's success. As a Store Manager, you will create unforgettable customer experiences while leading a motivated team towards achieving performance targets. This role emphasizes effective leadership, coaching, and fostering a positive team spirit. With opportunities for training and development, competitive bonuses, and a supportive work environment, this position is perfect for those who thrive in a dynamic retail setting. Join a forward-thinking organization and help shape the future of customer engagement.

Benefits

Training and development opportunities

Competitive bonus scheme

Employee discount

Quarterly product allowance

Wellbeing initiatives

Company & Team Events

Qualifications

• Experience in retail or hospitality as a Store Manager.
• Strong people management skills to inspire and motivate the team.

Responsibilities

• Create unforgettable customer experiences and help the team reach their potential.
• Drive KPIs and manage inventory and day-to-day operations.

Skills

People management

Communication

Motivation

Coaching

Decision-making

Problem-solving

Education

Prior Store Manager experience

Experience in retail or hospitality

Job description

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and take charge with effective leadership. You’ll lead by example and coach your team to deliver excellent customer service!

You’ll also set daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-to-1 meetings and genuine team connections by celebrating successes.

Bring all of you

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. As Store Manager, you are inspiring and performance-oriented.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.

Benefits of working at Rituals

• Training and development opportunities
• Competitive bonus scheme
• Rituals employee discount
• Quarterly product allowance
• Numerous wellbeing initiatives and EAP
• Company & Team Events