Store Manager - Ernest Jones - Solihull

TN United Kingdom; Metropolitan Borough of Solihull; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Store Manager in Solihull, where you will lead a passionate team to achieve sales targets and deliver exceptional customer experiences. This role offers the unique opportunity to work with exquisite jewelry and luxury items, ensuring that each customer receives personalized guidance. You will be supported from day one with a comprehensive induction program, ongoing training, and a range of benefits, including discounts and a health and wellbeing scheme. If you are ready to make a significant impact and grow your career in a vibrant retail environment, this position is perfect for you.

Benefits

Generous product discount

Retirement savings plans

Immediate life assurance

Minimum of 33 days holiday

Health and wellbeing scheme

Study support

Career progression opportunities

Real rewards discounts

Qualifications

• Proven track record in achieving KPIs and managing store performance.
• Experience in leading teams and delivering exceptional customer service.

Responsibilities

• Achieve store targets and promote a strong sales culture.
• Inspire and coach your team while ensuring compliance with policies.

Skills

KPI Management

Team Leadership

Customer Experience

Commercial Performance Management

Data Interpretation

Coaching and Development

Competitive Spirit

Legislative Knowledge

Education

Gemmological Qualifications

Job description

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Client:

Signet Jewelers

Location:

Job Category:

Retail

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EU work permit required:

Yes

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Job Reference:

e81d98b2841f

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Our Store Managers are inspirational role models who aspire to continuously improve!

CELEBRATE LIFE & EXPRESS LOVE

Store Manager – Ernest Jones – Solihull

As Store Manager here at Ernest Jones in Solihull, you’ll be responsible for achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management.

You’ll also be responsible for consistent compliance with company instructions, policies and processes and will be responsible for control of costs, payroll, shrinkage and expenses for the store. You’ll also oversee the planning and organisation of operational activities within the store.

We encourage our Store Managers to lead their teams boldly, by showing them the way and inspiring them, thereby creating a sense of pride and willingness to exceed expectations.

Become a special part of creating incredible memorable events for our clients!

At Ernest Jones you’ll devote your time to establishing excellent relationships with our clients, to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion.

The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!

Could you be the finishing touch that makes our team complete?

Are you the perfect gem?

We’re looking for suitable candidates to demonstrate the following:

• An excellent track record of successfully achieving KPI's.
• Experience of holding accountability for managing the commercial performance of a store.
• Experience of leading store teams.
• Experience of target-setting and interpreting business data.
• An ability to inspire, coach and develop your team to maximise potential and performance.
• Proven track record of role modelling and consistently delivering amazing customer experiences.
• Clear passion for our products and ability to put yourself in our customers shoes.
• A competitive spirit.
• Basic knowledge of legislative responsibilities e.g. recruitment, employment law, health and safety, trading standards.

What's next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

What will you receive in return?

Your Rewards

Upon joining us as a Store Manager you’ll be supported from day-one through our bespoke Management Induction programme, which equips you with the core detail you require in order to succeed in-store. Brand training and internationally recognised Gemmological qualifications and other product-based training modules will all also be available at your fingertips through our internal ‘Signet Jewellery Academy’.

In addition to being able to access dedicated Learning & Development resources, you’ll also achieve the following benefits:

• Competitive salary including sales incentives.
• Generous discount of up to 30% off our fabulous products from day one.
• An annual enhanced discount to celebrate the day you joined our team.
• Retirement Savings plans which offer flexibility in the way you save for the future.
• Immediate Life Assurance from day one.
• A minimum of 33 days holiday per year.
• Recognised qualifications, study support and structured career progression.
• Health and Wellbeing Scheme.
• Give As You Earn scheme – An easy way to support causes close to your heart.
• Real Rewards - exclusive discounts on groceries, travel and leisure.

Apply now to see how your career could Shine with Signet!

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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Created on 26/04/2025 by TN United Kingdom