Store Manager - Eastbourne Sovereign Harbour DT

Costa Coffee; Eastbourne, Greater Manchester; On-site; GBP 38,000; Full time

Job summary

Join a global coffee brand as a Store Manager, where you will lead a dynamic team and create an inviting atmosphere for customers. This role offers the chance to make a significant impact by enhancing customer experiences and driving sales. With competitive perks, including a generous bonus structure and a commitment to diversity and inclusion, this position is perfect for ambitious individuals looking to grow with a forward-thinking company. Embrace the opportunity to be a brand ambassador and contribute to a culture of excellence and warmth.

Benefits

Coca-Cola share scheme

50% discount on food and drinks

Competitive pension scheme

Quarterly and annual bonuses

Qualifications

• Strong leadership skills with experience in managing teams.
• Ability to foster a customer-focused culture.

Responsibilities

• Meet customer needs and enhance positive NPS scores.
• Manage sales, profit, and team recognition effectively.

Skills

Team Management

Customer Service

Sales Management

Training and Development

Job description

Costa Eastbourne Sovereign RP DT, Drive Thru, Unit 10, The Crumbles, Eastbourne, East Sussex, United Kingdom Req #82405

24 April 2025

Store Manager – Eastbourne Sovereign RP Drive Thru – Up to £38,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz, and proudly making greatness every day.

And as a Store Manager, you can too.

Why choose Costa?

We're a global coffee brand with bold plans and some fantastic perks:

• Access to the Coca-Cola share scheme, including matched contributions
• 50% discount on all your favourite food and drinks in Costa-owned stores
• A competitive pension scheme with up to 10% matched contributions
• Quarterly and annual incentive schemes, with the opportunity to earn up to £11,500 as a bonus (store dependent)

We’re committed to being a great place to work, where you can bring your authentic self. We support diversity, equity, and inclusion, and continuously work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players.

What you’ll do

Being a Store Manager means more than just running a store. It’s your opportunity to own your success and make a real impact. Your responsibilities include:

• Meeting customer needs and fostering a strong customer service culture to enhance positive NPS scores, as well as engaging with the local community to attract new customers
• Creating an inviting environment that encourages repeat visits
• Managing sales, profit, teams, and recognition effectively
• Training and developing your team to reach their full potential

Who you are

We value your unique qualities:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with an eye on the future and the bigger picture
• An ambitious individual eager to be part of our growth journey
• A brand ambassador committed to maintaining high standards
• Job Function: Retail Operations - Store Manager