Store Manager - East Midlands (40 hours)

Rituals; Southend-on-Sea; On-site; GBP 30,000 - 40,000; Full time

Job summary

An innovative retail company in Southend-on-Sea seeks a Store Manager to create unforgettable customer experiences and lead a motivated team. Responsibilities include driving KPIs, managing operations, and fostering team wellbeing through engagement. Candidates should have prior experience in retail or hospitality, with strong people management and decision-making skills.

Qualifications

• High energy, humility, and a sense of humor.
• Ability to motivate team and achieve customer satisfaction goals.
• Inspiring and performance-oriented leader.

Responsibilities

• Create an unforgettable customer experience.
• Work closely with Area Manager to implement business strategy.
• Manage inventory and day-to-day operations.

Skills

People management skills

Decision-making skills

Problem-solving skills

Communication

Motivation

Coaching

Job description

Job Description

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, continuously reach performance targets, and demonstrate effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations, and promote employee wellbeing and engagement through regular 1-to-1 meetings and genuine connections with your team by celebrating successes!

Qualifications

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve goals related to customer satisfaction and sales. Additionally, as a Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.