Store Manager - Ealing (Full-time)

Pandora; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading luxury jewelry brand is seeking a Store Manager for their Ealing location. The candidate will lead a team to drive sales, uphold exemplary customer service, and execute store strategies effectively. Ideal for individuals with management experience and a passion for retail, this role offers a competitive salary and benefits including sales bonuses and employee discounts.

Benefits

Highly competitive salary

Monthly sales bonus

Jewellery allowance

Generous employee discount

Online benefits platform

Health and wellbeing support

Incentives and gifts

Annual parties

Qualifications

• Proven experience in driving sales and profitability in store.
• A passion for driving a culture of exemplary customer service.
• Ability to understand and apply business strategy to achieve KPIs.
• Experience in using data to identify trends and issues.
• Strong communication skills to coach and develop a high-performing team.
• Flexibility to adapt to changing business needs.
• Positive attitude with enthusiasm for retail.

Responsibilities

• Support and motivate the in-store team to achieve targets.
• Ensure effective commercial execution through back-of-house activities.
• Train and nurture team members to unlock their potential.

Skills

Driving sales

Customer service culture

Data analysis

Strong communication

Adaptability

Positive attitude

Job description

Join to apply for the Store Manager - Ealing (Full-time) role at Pandora.

2 weeks ago. Be among the first 25 applicants.

The role

The store manager is our brand ambassador and responsible for the store’s overall commercial success. You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.

What To Expect From The Role

• Support and motivate the in-store team on a day-to-day basis to achieve the store’s targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
• Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store’s successful commercial execution
• You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert. With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession

The successful candidate

Our store managers are the ambassadors of the Pandora brand. Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.

Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you. We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.

An ideal candidate will have:

• Proven experience in driving sales and profitability in store
• A passion for driving a culture of exemplary customer service
• An ability to understand the importance of Pandora’s local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
• Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
• Strong communication skills in order to establish and coach a high performing team
• The ability to be adaptable and flexible to changing business needs
• A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
• A well-presented appearance with a taste for desirable products and a passion for retail

Why work with us?

Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.

Our generous benefits package includes:

• A highly competitive salary
• Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
• A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality!
• Generous employee discount
• Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid and lots more
• Parties, incentives and gifts throughout the year

If you are looking for a new challenge and feel you have the relevant skills then don’t miss out! Please click apply to submit your application.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Sales, General Business, and Customer Service

Industries

• Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at Pandora by 2x

Sign in to set job alerts for “Store Manager” roles.