Store Manager – Designer Toy Retail (Oxford)

Pop Mart; Oxford; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company pension

Health & wellbeing programme

Job summary

POP MART in Oxford Cornmarket is seeking a Retail Store Manager to lead day-to-day operations, drive sales, and deliver exceptional customer service.

You will manage staff, scheduling, inventory, merchandising, and training while reporting to the Area Manager.

The role requires a 4+ year track record in retail management, a business degree, fluent English, and a passion for designer toys.

Qualifications

• 4+ years in retail management.
• Bachelor's degree or equivalent.
• Fluent English with excellent communication skills.

Responsibilities

• Oversee all aspects of store operations, including sales, customer service, inventory management, and staff supervision.
• Develop and implement strategies to achieve sales targets and improve store performance.
• Provide exceptional customer service and resolve any customer issues or complaints.
• Train, mentor, and supervise the sales team, ensuring adherence to company policies.
• Coordinate with merchandising and management for replenishment and stock control.
• Lead recruitment and onboarding of new team members and conduct regular staff meetings.
• Handle rota scheduling, payroll, and sales reporting.

Skills

Retail management

Leadership

Customer service

Communication skills

English fluency

Education

Bachelor's degree in Business Administration / Retail Management

Tools

POS systems

Retail management software

Job description

POP MART in Oxford Cornmarket is seeking a Retail Store Manager to lead day-to-day operations, drive sales, and deliver exceptional customer service.

You will manage staff, scheduling, inventory, merchandising, and training while reporting to the Area Manager.

The role requires a 4+ year track record in retail management, a business degree, fluent English, and a passion for designer toys.