Assistant Store Manager - Designate

Mountain Warehouse; Market Stainton; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Colleague discount across MW andAnimal

28 days annual leave including Bank

Pension scheme

Employee Assistance Programme

Colleague hardship scheme

Referral incentive

Uniform allowance

Length of service awards

Job summary

Mountain Warehouse in Witney is seeking an Assistant Store Manager - Designate (Oxfordshire) to partner with the Store Manager in driving store success and delivering an exceptional shopping experience.

You will lead daily operations, develop your team, ensure visual standards, and maintain health and safety while striving to meet sales targets. Join a dynamic retail environment and help shape our customer journeys across the region.

Qualifications

• Passionate about creating outstanding customer experiences.
• Inspiring leader with proven retail management experience.
• Clear and confident communicator with colleagues and customers.
• Results-driven with focus on achieving targets.
• Approachable, supportive and trustworthy team player.
• Energetic and proactive with task completion.
• Skilled in problem-solving and decision-making.

Responsibilities

• Partner with Store Manager to lead a motivated, engaged team.
• Foster collaborative environment and teamwork.
• Drive training and development of staff.
• Ensure clear communication and product knowledge.
• Assist with daily store operations and policy compliance.
• Maintain high visual merchandising and housekeeping standards.
• Prioritise health and safety with regular risk assessments.
• Recruit and retain top talent.
• Support in meeting sales targets and drive profitability.
• Monitor KPIs to sustain store success.
• Oversee stock levels and replenishment.
• Implement loss prevention measures.
• Deliver exceptional customer service and handle feedback.

Skills

Retail leadership

Team development

Customer service

Communication

Sales performance

Problem solving

Job description

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

Department: UK Retail

Location: Witney - Management (WIT)

Assistant Store Manager - Designate (Oxfordshire)

We’re looking for an Assistant Store Manager - Designate (Oxfordshire) to partner with our Store Managers in driving the success of our stores in this area. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development

• Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
• Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
• Drive training and development, empowering your team to excel and grow.
• Communicate clearly and transparently, ensuring alignment and trust across the team.
• Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence

• Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
• Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
• Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
• Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance

• Support in meeting and exceeding sales targets, driving profitability through effective strategies.
• Monitor key performance indicators (KPIs) to track and sustain store success.
• Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
• Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience

• Lead by example in delivering exceptional customer service at every opportunity.
• Address customer feedback promptly, ensuring satisfaction and brand loyalty.
• Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
• Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We Would Like To Meet Someone Who Is

• Passionate about creating outstanding customer experiences.
• An inspiring leader with a proven track record in retail management.
• A clear and confident communicator, able to engage with colleagues and customers alike.
• Results-driven, with a sharp focus on achieving goals and meeting targets.
• Approachable, supportive, and trustworthy—a natural team player.
• Energetic and proactive, with a determination to see tasks through to completion.
• Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's In It For You

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 1 weekend off per month, with 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You’re not just managing a store; you’re shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

INDMP