Store Manager Designate

HOLLAND AND BARRETT; Stratford-upon-Avon; On-site; GBP 28,000 - 32,000; Full time

Job summary

Join a leading health and wellness retailer as a Designate Store Manager, where you’ll oversee store operations in North/East London, champion customer service, and foster team excellence. This role offers a supportive career pathway, comprehensive training, and aligns with our commitment to diversity and wellbeing.

Benefits

25% Colleague Discount

28 Days Annual Leave (pro rata)

Qualifications

• Previous retail management experience essential.
• Able to analyse sales figures to meet company goals.
• Excellent communication and leadership skills.

Responsibilities

• Manage day-to-day operations across designated stores.
• Lead high-performing teams and provide necessary training.
• Drive financial performance and maintain compliance with health regulations.

Skills

Communication

People Management

Analytical Skills

Adaptability

Education

Retail Management Experience

Job description

Job Type: Permanent

Store Location: North/East London

Hours: 38.75 hours per week

Salary: Up to £32,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer?

As a Designate Store Manager, you'll be an excellent leader, managing the day-to-day operations of stores across North/East London and serving as a brand ambassador for Holland & Barrett. You'll lead high-performing teams, providing coaching and training, motivating staff to succeed, and setting clear expectations.

You will start your journey as a 'Relief' or 'Cover Manager', working alongside your Regional Manager to support stores across North/East London, before finding the right store for you. You will act as a role model for world-class customer service, drive financial performance through sales targets, maintain stock accuracy, develop store promotional plans, and ensure full compliance with health and safety regulations.

To become a Health & Wellness specialist, you'll undertake a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications, accredited by our awarding body to Level 2 and Level 3.

THE PERSON

To be successful, we'd like you to demonstrate:

• Previous retail management experience
• Excellent communication and people management skills
• The ability to work under pressure and handle challenging situations in a fast-paced retail environment
• The ability to understand and analyse sales figures daily to enable the store to trade within company parameters and goals
• Passion and enthusiasm for our products
• The ability to complete regular computer-based training to ensure exceptional product knowledge
• The ability to be agile and flexible to multi-task and achieve the best results

We are passionate about helping every colleague thrive across all dimensions of wellbeing and are committed to a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and celebrate the unique backgrounds, identities, and cultures of all our colleagues — I am me, we are H&B.

Wellness begins with you. Start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we aim to empower everyone to live healthier, happier lives. With over 150 years of experience, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Please note that vacancies may close once sufficient applications are received. We encourage you to apply as soon as possible to avoid disappointment.