Store Manager Designate

British Heart Foundation; Lytham; On-site; GBP 26,000 - 38,000; Full time

Job summary

The British Heart Foundation seeks a motivated Store Manager Designate to oversee retail operations across Lancashire fashion stores. The successful candidate will drive sales, manage staff, and ensure exceptional customer service while promoting life-saving missions. A full UK driving license and previous retail experience are essential.

Benefits

38 days annual leave

Holistic support leave

Enhanced family policies

Wagestream - early access to wages

25% staff discount

Health cash plan

24/7 Virtual GP access

Employee Assistance Programme

Pension with employer contribution

Cycle to work scheme

Discount on gym memberships

Mileage compensation

Qualifications

• Previous retail experience is essential.
• Good commercial awareness is required.
• Experience of leading and developing teams.
• Ability to achieve sales targets.

Responsibilities

• Driving sales and achieving targets.
• Delivering high standards of service to customers.
• Leading and developing a team of staff and volunteers.
• Deputising for Store Managers.

Skills

Commercial awareness

Customer service

Leadership

Sales target achievement

Job description

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Are you looking to develop a career in retail management? Would you be motivated in a retail role that makes a life-saving difference?

We are looking for a Store Manager Designate to join our retail field team covering our fashion stores across Lancashire.

The contract for this position can be either 28 hours or 35 hours per week.

The opportunity

Are you looking to develop a career in retail management? Would you be motivated in a retail role that makes a life-saving difference?

We are looking for a Store Manager Designate to join our retail field team covering our fashion stores across Lancashire.

The contract for this position can be either 28 hours or 35 hours per week.

What does this role involve?

The Store Manager Designate role provides cover across different locations to support the day to day running of the required stores and includes:

• Driving sales and achieving targets
• Delivering a high standard of service to customers that is expected by the BHF
• Leading and developing a team of staff and volunteers
• Deputising for Store Managers
• Stock generation and management
• Visual merchandising
• Recruitment and training of staff and volunteers

What are we looking for?

• Previous retail experience is essential
• Good commercial awareness
• Experience of leading and developing teams
• Ability to achieve sales targets
• Committed to achieving the highest retail standards at all times
• Results driven but with a recognition of right result, right way
• Excellent customer service skills
• Ability to build rapport with people

This role involves providing cover and support to various stores. Therefore, willingness to travel to various sites is essential.

The successful candidate will need a full UK driving licence.

What’s important to us?

At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

• 38 days annual leave (plus the option to buy and sell leave)
• Holistic support leave of up to 10 additional days off each year
• Enhanced family policies (maternity, paternity and adoption leave)
• Wagestream - early access to your wages
• 25% staff discount
• Health cash plan (Dental, Optical, Therapies, etc.)
• Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
• Pension with employer contribution of up to 10%
• Cycle to work scheme
• Discounts on gym memberships
• Discounts with a wide range of retailers
• Mileage (45p)

Ready to apply?

To apply, please follow these simple steps:

• Click the "Apply" button below.
• You’ll be seamlessly redirected to the BHF Careers page.
• Complete the application form, submit your CV and upload your employment history.

What do I need to know?

DBS Check: Any offer of employment is subject to a satisfactory DBS check.

Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process.

Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early.

Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.