Store Manager Designate

Grafton Group; London; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager Designate to lead a passionate team in delivering exceptional service. This exciting role involves managing store operations, guiding staff, and ensuring high standards while driving sales. With ambitious growth plans, this company offers a vibrant environment where your contributions will be valued. If you have a passion for retail and customer service, this is your chance to further your career in a supportive setting that prioritizes employee development and satisfaction.

Benefits

Competitive salary

Generous bonus opportunity

Enhanced maternity/paternity leave

Health cash plan

Employee discounts

Training and management opportunities

Company sick pay

Share saving scheme

Early Pay

Paid day off for volunteering

Qualifications

• 3+ years of experience in trade/retail/hospitality management.
• Strong customer service skills and ability to lead a team.

Responsibilities

• Lead and coach colleagues to create a winning store culture.
• Ensure store standards are met and exceeded consistently.

Skills

Retail Management

Customer Service

Team Leadership

Organisational Skills

Sales Passion

Job description

Store Manager Designate

Leyland SDM specialises in paint, tools, plumbing, electrical, woodwork & DIY materials. We have 35 high street stores across London, supported by our central support team and distribution centre in Wembley. We are currently on an exciting journey and have some very ambitious growth plans.

Let’s paint the picture for you!

The Store Manager role in Leyland SDM has evolved; our managers are leading highly knowledgeable teams in delivering outstanding service to both trade and retail customers day in, day out. The ideal candidate will be an enthusiastic and motivated person who can effectively manage and guide a team. The successful candidate must have experience in retail management, excellent customer service skills, and a passion for sales.

What key skills and experience are we looking for?

1. Lead, manage and coach colleagues and teams to create a ‘winning’ store culture, ensuring all colleagues are local experts; able to provide exceptional customer service.
2. Manage people responsibilities – Recruitment, probation/people reviews, reward, recognition, training and development.
3. Lead the way in ensuring store standards are consistently at the highest level and targets are met or exceeded.
4. Strong organisational skills and attention to detail.
5. Ideally a minimum of 3 years of experience in trade/retail/hospitality management - don’t worry if you don’t know all our products, we will give you all the training you need through our exclusive training academy!

How we will reward you

• Competitive salary and very generous bonus opportunity
• Pension scheme with enhanced employer contributions
• Enhanced Maternity/paternity leave
• Health cash plan claim money back on everyday healthcare needs and treatments (Dental, physio, prescriptions to name a few)
• Employee discounts across the Grafton group and other high street stores
• Training and management opportunities/apprenticeships
• Company sick pay
• Share saving scheme into our parent company, the Grafton Group
• Early Pay – the ability to withdraw your salary in advance
• Paid day off for Volunteering
• Life assurance
• Cycle to work scheme
• Refer a friend scheme

In addition, you will be working for a well-established, successful and growing company in the heart of the trade. If you are passionate about customer service and are looking to further your career in retail, we encourage you to apply for this exciting opportunity.