Store Manager Designate

Toolstation; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retailer of tools and building supplies is seeking a Store Manager Designate in South London. The role involves supporting multiple locations, delivering excellent customer service, and leading a retail team. The ideal candidate is experienced in developing high-performing teams, passionate about customer satisfaction, and flexible with travel. Comprehensive training and benefits are included in this dynamic role.

Benefits

Comprehensive benefits package

Extensive training and development opportunities

Equal opportunity and diversity promotion

Qualifications

• Experience in developing high-performing retail teams.
• Passion for leading teams and achieving results.
• Flexibility to travel within the region, driving license and car required.

Responsibilities

• Deliver excellent service to drive sales.
• Assist with deliveries and branch management.
• Inspire and develop your team through coaching.
• Lead by example and create an engaging work environment.

Skills

Team leadership

Customer service

Retail management

Coaching

Job description

Store Manager Designate in South London

What you'll do

Support our South London region, including Brixton, Balham, Dulwich, Wandsworth, and Putney, as a Store Manager Designate, working 40 hours per week.

At Toolstation, we’re committed to developing your talents alongside your role, helping you grow into a future leader.

You’ll gain experience across different stores, requiring flexibility to move where support is needed, embodying a hands-on team player role to build management skills in a multi-site environment.

This role involves delivering excellent customer service, managing the branch, assisting customers, checking deliveries, picking items, stocking shelves, and maintaining store standards. It’s a dynamic environment with seasonal temperature variations, perfect for those who take pride in leading and motivating teams.

Opportunities include pursuing a Level 5 apprenticeship and management development courses to enhance your skills.

Day-to-day responsibilities

• Deliver excellent service, ensuring a positive customer experience and driving sales.
• Assist with deliveries, opening/closing the branch, stock management, and cleanliness.
• Inspire your team, fostering a culture of feedback, praise, and recognition.
• Develop your team through coaching and relationship-building, ensuring customer needs are met.
• Lead by example, motivate, and create an engaging work environment.

What you'll bring

• Proven experience in developing high-performing retail teams.
• Passion and dedication to leading teams and achieving results.
• A love for teamwork and developing future leaders.
• Customer-centric approach.
• Resilience and determination to overcome challenges.
• Flexibility to travel within the region; a driving license and car are required (except London).
• Authenticity—bring your whole self to work.

What you'll get

We are committed to equal opportunity, promoting diversity and inclusion. We offer extensive training, development opportunities through the Toolstation Academy, and a comprehensive benefits package including holidays, pension, life assurance, bonus schemes, discounts, and more.

Toolstation is a rapidly growing retailer of tools and building supplies, part of Travis Perkins plc, offering numerous career growth opportunities across various roles and locations.