Store Manager Designate

North East; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join Vision Express as a Store Manager Designate, where you will embark on a 6-month training program preparing you for the Store Manager role. Responsible for managing store operations, you'll oversee recruitment, ensure excellent customer service, and maintain high standards while leading a dedicated team.

Benefits

Sales and performance-based bonus

Competitive pension scheme

Private medical cover for you and your family

Life assurance (4x your basic salary)

Free annual eyewear from day one

Flexible health benefits

Flexible lifestyle benefits including Gymflex, Dining Cards

Qualifications

• Strong leadership and management skills to support colleagues.
• Excellent communication skills to build rapport.
• Ability to work collaboratively with the store team.

Responsibilities

• Oversee day-to-day operations of the store and manage recruitment.
• Ensure excellent customer service while maintaining store standards.
• Conduct training and coaching for team members.

Skills

Leadership

Communication

Attention to detail

Collaborative teamwork

Ability to work under pressure

Job description

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Role overview

As a Store Manager Designate at Vision Express, you’ll join us on a 6-month training and development programme, aimed to prepare you for the role of a Store Manager. The programme is designed to help participants understand our brand and equip you with the necessary skills and knowledge required to excel in the role of a Store Manager. You’ll be responsible for overseeing the day-to-day operations of the store, including managing colleagues, ensuring excellent customer service, maintaining store standards, and meeting sales targets. Administrative tasks such as scheduling, inventory management, and financial reporting will also be part of your responsibilities.

You’ll manage the recruitment process with support from your peers, including your Regional Manager and Store Support Centre colleagues. You’re responsible for creating a positive and productive work environment, ensuring all employees are trained and supported, aligning with our mission of helping customers ‘See More and Be More’ by providing tailored eyecare and eyewear solutions to enhance their lifestyle.

We are open to discussing flexible working options to fit your ideal working week, whether that involves hours around the school run or a compressed week.

Who are we?

We are Vision Express, with over stores across the UK and Ireland. Whether you prefer working in a busy city centre, a smaller village store, or a coastal location, we have the right opportunity for you! We are part of the EssilorLuxottica family, the global leader in designing, manufacturing, and distributing lenses, frames, and sunglasses. Our brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol, Oliver Peoples, and more.

Who is the perfect candidate?

• Monitor and analyze sales data to identify improvement areas and encourage team efforts to meet or exceed targets
• Support colleagues with strong leadership and management skills
• Excellent communication skills to build rapport and explain professional terminology clearly
• Attention to detail in maintaining accurate customer records and prescriptions
• Ability to work collaboratively with the store team, including Eye Care Professionals and Optical Assistants
• Work effectively under pressure in a fast-paced retail environment
• Show confidence, passion, drive, and enthusiasm
• Assist with in-store recruitment processes
• Conduct training and coaching to ensure team members perform at their best

Additional information

• Sales and performance-based bonus
• Targeted incentives
• Competitive pension scheme
• Private medical cover for you and your family
• Life assurance (4x your basic salary)
• Free annual eyewear from day one
• Opportunities to participate in the OneSight Foundation
• Discounts for friends and family
• Confidential Employee Assistance Program
• Annual leave starting at days, increasing with service, with buy/sell options
• Flexible health benefits such as Health Cash Plan, Critical Illness, Dental Cover
• Participation in company-wide community and knowledge-sharing initiatives
• Flexible lifestyle benefits including Gymflex, Dining Cards, Travel Insurance, Experience Days, and Cycle to Work Scheme